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Author Topic: Purchase Issue  (Read 1251 times)

RobCon

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Purchase Issue
« on: August 08, 2004, 06:48:48 am »
When I click Buy in Help I get a "Failed to initiate Media Center purchase" message. It could easily be a problem with IE, but I was wondering if all I need is the purchase link to manually get around this.

Thanks.
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JimH

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Re:Purchase Issue
« Reply #1 on: August 08, 2004, 07:19:25 am »
What version of MC are you using?  Did you try updating your program?  
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RobCon

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Re:Purchase Issue
« Reply #2 on: August 08, 2004, 07:24:28 am »
I'm using 10.0.155. It said there were no updates available, although I know I've seen later versions mentioned here...
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JimH

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Re:Purchase Issue
« Reply #3 on: August 08, 2004, 08:05:00 am »
That should be OK.  Can you try switching your default browser to IE?
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RobCon

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Re:Purchase Issue
« Reply #4 on: August 08, 2004, 08:07:32 am »
Done, and still getting the same thing.
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JimH

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Re:Purchase Issue
« Reply #5 on: August 08, 2004, 08:10:10 am »
Firewall or security problem?
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RobCon

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Re:Purchase Issue
« Reply #6 on: August 08, 2004, 08:13:49 am »
That must be the cause, because I've been having a lot of problems with security over the last month. My Norton Security basically died last month, and I've been meaning to get the 2004, but work's getting in the way. Is there anyway around it until I do, if that is the reason for the problem?
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modelmaker

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Re:Purchase Issue
« Reply #7 on: August 08, 2004, 12:54:12 pm »
Try turning off your Norton security and download, then turn Norton back on.
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Jay.

"Life is what happens when you're making other plans"     John Lennon.

RobCon

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Re:Purchase Issue
« Reply #8 on: August 08, 2004, 03:12:30 pm »
Actually, it's uninstalled now. It wouldn't re-intall at one point, almost like the original disk was corrupt, so I'm going without it. Not an ideal thing to be doing, I know. ::)
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