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Author Topic: I don't receive email with registration code  (Read 851 times)

Mouflon

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I don't receive email with registration code
« on: August 26, 2004, 03:33:20 am »
I purchased Media Jukebox and I had to re-install my system. I tried to restore my license using email from registration web page. I tried a couple of times for three days and I never received any email from JRiver !

How can I recover please ?
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Mouflon

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Re:I don't receive email with registration code
« Reply #1 on: August 26, 2004, 03:35:44 am »
More Info : I am sure the email is correct as the registration web process said me that email was sent !
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JimH

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Re:I don't receive email with registration code
« Reply #2 on: August 26, 2004, 07:25:01 am »
This can happen if SPAM filters are in place.

In the FAQ, there is an alternate right click method for saving the Install Key.

www.mediajukebox.com/license
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Mouflon

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Re:I don't receive email with registration code
« Reply #3 on: August 29, 2004, 02:26:47 pm »
Thank you for this quick reply. Actually, the message was considered undesirable by my provider and was not aware because I use an IMAP client.

I was able to find my registration in the junk folder of my mail box.

Thanks again for your wise help !
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