Topic: 36+ Hours after paying and STILL NO KEY! (Read 3400 times)

gruvin · « **on:** February 23, 2005, 03:01:15 am »

OK, I think I've been nice enough and waited long enough now. NOW I'M PISSED OFF!

I sent you my money - I don't give a rats arse about your system's inability to process the payment. YOU'RE BEING IRRESPONSIBLE!!

Give me my ** license code NOW or face consequences.

You can forget getting any recommendations from me re. your product. This is COMPLETELY unacceptable. it is so becasue you have every means to sort this out instead of trying to blame it on PayPal's servers. After being informed your automated system wasn't working TWICE, you could have logged in m anually on their main site and checked this out. It should NOT be my responsibility and you know it!

I WANT ACTION!

KingSparta · « **Reply #1 on:** February 23, 2005, 05:46:56 am »

I think gateley was trying to work with you in your other thread, and asked you to do something and get back with him.

you never did

JimH · « **Reply #2 on:** February 23, 2005, 06:51:28 am »

We believe Paypal is having problems. We'll refund your Paypal transaction.

modelmaker · « **Reply #3 on:** February 23, 2005, 03:12:50 pm »

Quote from: JimH on February 23, 2005, 06:51:28 am

We believe Paypal is having problems. We'll refund your Paypal transaction.

Thanks Jim, my ears were hurting from all the shouting.

gruvin · « **Reply #4 on:** February 23, 2005, 08:58:01 pm »

The other thread? and where exactly IS the other thread?

Using a forumn to do one on one customer support is just STUPID.

So now I'm being offensive. Well you started it.

And I DID do what I was asked.

I don't care if you're having problems! It's YOUR responsibility to sort it out - not mine.

I've laid official complain with PayPal, sent all evidence, and will be messaging my user base of over 3,500 people with these events.

Sort your nuts out guys!

JustinChase · « **Reply #5 on:** February 23, 2005, 09:05:09 pm »

Robert Taylor · « **Reply #6 on:** February 23, 2005, 09:29:26 pm »

Gruvin,

All I can say is "What a tosser you are"

JimH · « **Reply #7 on:** February 23, 2005, 10:06:21 pm »

Quote from: gruvin on February 23, 2005, 08:58:01 pm

The other thread? and where exactly IS the other thread?

http://yabb.jriver.com/interact/index.php?topic=26144.msg181191#msg181191

KingSparta · « **Reply #8 on:** February 24, 2005, 05:50:12 am »

Quote

Using a forumn to do one on one customer support is just STUPID

I think sending a e-mail "to support" for many companies and getting no info in return is stupid.

Like Real, And Music Match Have always had a problem with this, Music match being better of the two.

Not sure why someone with such internet knowledge would not use the scroll bar to go to the correct thread he started. He must not use forums much, too bad really, J river was willing to help.

hit_ny · « **Reply #9 on:** February 24, 2005, 07:35:46 am »

The missing link here is that reassuring human voice telling you what to do.

KingSparta · « **Reply #10 on:** February 24, 2005, 11:48:05 am »

Quote from: hit_ny on February 24, 2005, 07:35:46 am

The missing link here is that reassuring human voice telling you what to do.

Hal9000 had a reassuring human voice look what it got Dave

Alex B · « **Reply #11 on:** February 24, 2005, 12:03:17 pm »

I am sure HAL would have answered with the phrase that is linked to my signature (audio link, below the line)

John Gateley · « **Reply #12 on:** February 24, 2005, 06:44:11 pm »

Quote from: gruvin on February 23, 2005, 03:01:15 am

After being informed your automated system wasn't working TWICE, you could have logged in m anually on their main site and checked this out. It should NOT be my responsibility and you know it!

I did this for you, the first time you asked. Didn't you go back and try again?

j

Charlemagne 8 · « **Reply #13 on:** February 24, 2005, 07:10:48 pm »

Quote

We'll refund your Paypal transaction.

I wonder if he believes that you did that because of his forceful attitude.

Sad.

CVIII

KingSparta · « **Reply #14 on:** February 24, 2005, 07:25:10 pm »

Quote

I wonder if he believes that you did that because of his forceful attitude.

oh that works for me when a customer calls my office, Not

I am not the model for a customer service rep, but i also was one out of 14 in the company (a very large company) pointed to as the best in my field within the company, But it is not customer service.

Moto: I Am Right Unless The Customer Can Change My Mind

Absurrrd · « **Reply #15 on:** February 27, 2005, 05:07:47 pm »

Ya know It's unfortunate that some folks still haven't figured out that it's easier to get what you want when you incorporate a really clever strategy. The technical term for this strategy is "being civil" It takes less energy and produces more favorable results.

Best Fishes
Chris

gruvin · « **Reply #16 on:** February 27, 2005, 09:19:40 pm »

Quote from: KingSparta on February 23, 2005, 05:46:56 am

I think gateley was trying to work with you in your other thread, and asked you to do something and get back with him.

you never did

yes I did. Tosser

JimH · « **Reply #17 on:** February 28, 2005, 06:49:44 am »

Gruvin,
If you're still reading,

1. We can't find your purchase.

2. We tried to contact you at the e-mail address you use on Interact just after you originally reported a problem.

3. You did not reply to Gateley's suggestion in this thread:
http://yabb.jriver.com/interact/index.php?topic=26144.msg181191#msg181191

Please e-mail me your details and we'll see if we can find a purchase. jimh @ jriver.com

prod · « **Reply #18 on:** February 28, 2005, 01:14:27 pm »

Quote from: gruvin on February 27, 2005, 09:19:40 pm

yes I did. Tosser

gotta be a jafa

why don't you take a chill pill and let these good guys sort you out?

KingSparta · « **Reply #19 on:** February 28, 2005, 01:50:47 pm »

"Tosser"

Now We Are At Name Calling?

Thats Good

Definition:

[n] someone who throws lightly (as with the palm upward)
[n] terms of abuse for a masturbator

Synonyms: jerk-off, wanker

See Also: masturbator, onanist, thrower

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Author Topic: 36+ Hours after paying and STILL NO KEY! (Read 3400 times)