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[coolblue]

I select a playlist, click the play button in the top pane. MC crashes every single time, sometimes with no warning, other times with the "Media Center has encountered a problem..." dialog.

That is followed by another message box stating: The instruction at "0x7d62a877" refererenced memory at "0x05f90048". The memory could not be "read". Click on OK to terminate the program.

I can provide a debug report if requested.

System Info:

Media Center Registered 11.0.264 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 2991 MHz MMX / Memory: Total - 1047 MB, Free - 617 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82 (xpsp_sp2_rtm.040803-2158) / Shlwapi.dll: 6.00.2900.2627 (xpsp_sp2_gdr.050309-1648) / Shell32.dll: 6.00.2900.2620 (xpsp_sp2_gdr.050225-1820) / wnaspi32.dll: 4.71 (0002) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: 4.71 (0002)

Ripping /   Drive X: YAMAHA  CRW-F1E           Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive X: YAMAHA   CRW-F1E            Addr: 0:0:0  Speed:16  MaxSpeed:44  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None

[JimH]

Try an uninstall, reboot, re-install.

Please provide more details.  What's in the playlist?  Does it crash with any playlist?  How about playing other files.

[coolblue]

The problem has mysteriously gone away. I went into the Library Browser, clicked to play  selection and MC crashed. The next time I restarted it, I went back to Library Browser and tried again. This time it worked, and clicking Play in the playlist pane also now works properly.

During the time it was "broken" I observed that:
- MC would crash with any playlist, smart or static.
- Right-clicking a playlist name and selecting Play from the popup menu worked properly.

While it is possible to regard this problem as resolved for now, it is my experience (as a software developer) that problems that go away by themselves tend to come back by themselves....

=t=

[coolblue]

I spoke too soon. While listening, I simply clicked a playlist name and MC crashed. After that, the Play button in the playlist top pane caused MC to crash. Oddly enough, I repeated the steps listed in the previous post (using the Library Browser) and MC fixed itself again.

I will try the uninstall as soon as I can but it will still be a little while.

[Matt]

Could you turn on all logging, and email a log to matt at jriver.com after a crash?  It may help us see where the problem is.

Thanks.