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[patricknorris]

After using the trial version for the complete 30 days, I decided to purchase the version 11 jukebox.  I completed the purchase and received my restore number via email.  When opening the program after the purchase, I still was getting the display informing me that my trial period was over. I had three options: buy now, something else and restore. Having already paid for the restore number, I went to restore. Here I have two options: restore from file or internet. When I opened the file, there was no program or file in the designated folder. Then when attempting to restore from the internet, I put in my restore number into the appropriate blank. What I got then was a popup that read as follow:
Error Opening File: C:\Documents and settings\Patrick\Local Settings\Temporary Internet Files\Content. IE5\4NGVA9EN\Media%20Center 11-60823 [1]. mjr
I have no clue what to do since I have already purchased the number once. Any help would be appreciated.

[John Gateley]

Hi Patrick,

Are you using Internet Explorer? Try with IE if you are not using it.

Check out the FAQ here:

http://www.jrmediacenter.com/purchase.html

Post here if the FAQ doesn't resolve your problem.

j