Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[drbenson]

I think I got confused in the process of purchasing the MC11 upgrade. At least I'm confused now....

I went through the purchase process, got an email with a new registration number, but when I entered into MC11, I got a message saying it didn't work in MC11, do I want to purchase now? Figured I'd done something wrong, so went through the purchase process again- but got a message back saying I had successfully purchased the same item within the last 30 minutes!

What the heck is going on? I've been a paid-up user of MC since before it was MC. Can someone check on this for me and email the proper reg # or further instructions? Thanks.

[KingSparta]

the code is for the restore page, to get a key (to activate)

you should have gotten a e-mail, the key should be attached, if i remember correctly

[221bBS]

Goto https://rover.jriver.com/cgi-bin/restore.cgi and enter your registration number. You can download your activation file from here and they will also send an email with it attached.

If I remember it correctly you should be able to double click the file to activate MC. If not start MC and goto Help > Purchase.

The activation file is good for 14 days.

[JimH]

Make sure you have the latest version of MC11.

Details can be found here:
www.jrmediacenter.com/purchase.html

[drbenson]

I'm pretty sure I have the latest MC11, since I downloaded following the link in the thread above.

I looked again at the registration email, and it seems that somehow I (re)bought version 10! Since I was following the link in 11, I didn't expect to do that.

If you could possibly cancel that transaction, I will try following the upgrade link again to see if I can properly buy and upgrade to 11. Thank you.