Cheers for the reply.
I still need help though.
I'm not that technically minded and need some basic instructions with command prompts etc. Any chance of providing a step by step link to a non techno-phobe , or posting an idiot proof guide?
Cheers
I'll do my best.
First, if you don't already have more than one accout set up on your system, you'll have to set a new one up. You can do this via "Control Panel/User Accounts/Create a New Account." Once you have a second account created, simply log off and log on as this other user (or just reboot and log on as the other user.)
Once you're in Windows as this "other" user, go to "Start/Run" and type "cmd" (without the quotes) in the "open" box. Hit "Okay," and a command prompt window will open. At the command prompt, type:
cd C:\Documents and Settings\<your NORMAL username>\Local settings\Temporary Internet Files\Content.ie5
Press Enter.
Note that you want to use your NORMAL username, NOT the "other" one that you just logged in as, since it's your NORMAL user account that has the problem. If everything was typed correctly, the command prompt should now look like this:
C:\Documents and Settings\<your NORMAL username>\Local settings\Temporary Internet Files\Content.ie5>
In other words, it should show the entire path you typed as the prompt (which will probably wrap to a second line.)
At this prompt, type:
del index.dat
Hit enter. If memory serves, I "believe" that it will indicate that it deleted the file. Close the command prompt window, reboot, and log in as your "normal" username once again. Start Internet Explorer and it will recreate the index.dat file, after which everything should work once again.
Let me know if you have further questions.
Good luck,
Larry