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Author Topic: lost registration code, no recognition of email address  (Read 561 times)

John

  • Guest
lost registration code, no recognition of email address
« on: September 13, 2002, 05:05:47 am »
When I ask for my registration code (I lost it), am told you can't find it, so I am unable to Restore.  As far as I can tell I am still registered, so why won't it give me my code?
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JimH

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  • Posts: 7604
  • Miller drives a tall-masted tractor on the ocean
RE:lost registration code, no recognition of email address
« Reply #1 on: September 13, 2002, 05:09:12 am »
Please see the FAQ under Jukebox/purchase above, but you may have a 7.x license or older.  These can't be recovered.
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Jim Hillegass
JRiver Media Center / Media Jukebox

nila

  • Guest
RE:lost registration code, no recognition of email address
« Reply #2 on: September 13, 2002, 06:22:18 am »
Just some advice,
I had this error the other day, the e-mail check is case sensitive.

Try a few different casings for your e-mail (my problem was I needed to write it like this: Nila@... instead of nila@...)

Might solve your problem for you :)
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gateley

  • Guest
RE:lost registration code, no recognition of email address
« Reply #3 on: September 13, 2002, 07:34:20 am »
Hi Nila,

I fixed the case sensitivity thing the day you reported it.

j
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nila

  • Guest
RE:lost registration code, no recognition of email address
« Reply #4 on: September 13, 2002, 08:30:19 am »
wahoo,
go on gately :)

Guess he's out of luck then as far as my advice solving his problems goes.
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gateley

  • Guest
RE:lost registration code, no recognition of email address
« Reply #5 on: September 13, 2002, 11:21:05 am »
Maybe (out of luck), but it's not hard to fix if you read the FAQ :^)

Thanks for finding the email thing.

j
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