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Author Topic: Invalid regristration??  (Read 5994 times)

campgems

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Invalid regristration??
« on: December 20, 2008, 01:22:25 pm »

I just attempted to do a restore on my Media center 10.  I used the license file, but it stated it was outdated.  I then requested the regrestration code which was sent to me in an email.  I can't get it to work,  I've tried upper case, lower case, with and without dashes, and subsutited zeros for O.  Nothing works, I get and message that"Sorry, we can't find that license. 

HELP. 

Don
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JimH

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Re: Invalid regristration??
« Reply #1 on: December 20, 2008, 02:51:24 pm »

Your e-mail is set to Don@*********tones.com  Our system should find that address and e-mail your licenses to you.
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campgems

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Re: Invalid regristration??
« Reply #2 on: December 20, 2008, 02:56:31 pm »

Please mail your details to jimh at jriver dot co m.  I took a quick look but couldn't find it.

I finally got it.  I was putting it on different machine than the one I get email on and nothing I could type in worked.  I finally coppied the email note with the regrestration info onto a memory stick, then went to my living room system and did a cut and paste of the regrestration and it loved that.  I'm under control now.  Well maybe :D

Next step is to go for Rel 12. 

Thanks for the response. 

Don
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JimH

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Re: Invalid regristration??
« Reply #3 on: December 20, 2008, 03:02:04 pm »

You're welcome.  Consider going straight to MC13.  It's on the download page and on the MC13 board.
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