INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Subscription Problem  (Read 1513 times)

tmarnik

  • Regular Member
  • Junior Woodchuck
  • **
  • Posts: 74
  • nothing more to say...
Subscription Problem
« on: April 06, 2009, 09:40:43 am »

I upgraded my subscription to Portable before I realized that it wouldn't work with my iPod.  I immediately switced it back to Standard, but I now have the following three charges on my credit card:

$15.33
$12.99
$15.99

I can't find a customer service link to address these kinds of questions, so I'm posting here.

Also every time I go into my account profile to check the Change Subscription page, it is still set to Portable.

Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71076
  • where the buffalo roam
Re: Subscription Problem
« Reply #1 on: April 06, 2009, 10:10:53 am »

We'll find it and fix it.
Logged

DarkPenguin

  • Citizen of the Universe
  • *****
  • Posts: 1921
Re: Subscription Problem
« Reply #2 on: April 06, 2009, 12:31:07 pm »

This is taking a bit to unravel.
Logged

DarkPenguin

  • Citizen of the Universe
  • *****
  • Posts: 1921
Re: Subscription Problem
« Reply #3 on: April 06, 2009, 03:13:24 pm »

Should be fixed.
Logged
Pages: [1]   Go Up