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Author Topic: Cover art from Gracenote instead of Internet  (Read 5057 times)

Araj

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Cover art from Gracenote instead of Internet
« on: October 30, 2009, 12:53:49 pm »

The option to find cover art in the Internet seems to have disappeared from the menu - I now have "Get from Gracenote" in the menu, but Gracenote has so far failed to find cover art for the three albums I have submitted. What happened to the Internet option?
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JimH

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Re: Cover art from Gracenote instead of Internet
« Reply #1 on: October 30, 2009, 12:58:23 pm »

Nothing has happened to it.  If you right click on an audio file, you should get that option.
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Araj

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Re: Cover art from Gracenote instead of Internet
« Reply #2 on: October 31, 2009, 08:03:54 am »



As you can see in this screenshot, I have Gracenote both as a separate menu item and as a sub-menu item of Cover Art where the Internet option used to be...
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JimH

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Re: Cover art from Gracenote instead of Internet
« Reply #3 on: October 31, 2009, 08:07:23 am »

No idea.  MC13 hasn't changed in a long time.

Do you have an Internet connection?

Incompatible filetype?
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Mr ChriZ

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Re: Cover art from Gracenote instead of Internet
« Reply #4 on: October 31, 2009, 08:23:34 am »

What version of MC do you have? Help -> About

Araj

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Re: Cover art from Gracenote instead of Internet
« Reply #5 on: October 31, 2009, 02:07:27 pm »

Erm, yes I do have an Internet connection, otherwise Gracenote wouldn't be working either, would it ?

13.0.172 - the final
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JimH

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Re: Cover art from Gracenote instead of Internet
« Reply #6 on: October 31, 2009, 02:37:08 pm »

You didn't say that it worked.

If you haven't done so, try reinstalling.  If that doesn't work, uninstall, removing registry entries, reboot and reinstall.
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Araj

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Re: Cover art from Gracenote instead of Internet
« Reply #7 on: October 31, 2009, 02:57:56 pm »

Huh ? Even supposing I had no Internet connection, are you suggesting the menu would then change to show Gracenote (also via Internet, obviously) instead of Internet ?

I'll try a reinstall
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Araj

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Re: Cover art from Gracenote instead of Internet
« Reply #8 on: October 31, 2009, 03:27:10 pm »

Reinstall got: "Media Center has encountered critical error #30. Some essential component is missing or courrupted. Please uninstall and reinstall the latest version. If the error persists, report it to JRiver".

So then I deinstalled (incl. registry entries) and reinstalled. Reinstallation produced a series of errors during the install routine. I tried to cancel the installation but was told that this was no longer possible, I would have to wait for the installation to complete and then deinstall/reinstall. Devil as I am, I ignored this completely and tried another reinstall after the second attempt had completed and now MC is back with the Internet option, and yes, I already tried finding the last cover art I was looking for and found it no problem. No other issues so far, so fingers crossed....
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JimH

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Re: Cover art from Gracenote instead of Internet
« Reply #9 on: October 31, 2009, 05:14:45 pm »

You're welcome.

This sounds like rights related problems.  Windows 7?
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Araj

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Re: Cover art from Gracenote instead of Internet
« Reply #10 on: October 31, 2009, 05:39:59 pm »

Nope, good ol' XP SP3
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JimH

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Re: Cover art from Gracenote instead of Internet
« Reply #11 on: October 31, 2009, 05:59:22 pm »

MC13 hasn't changed in quite a while.  You've got multiple (new) errors.

Something's rotten in Denmark. 
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Araj

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Re: Cover art from Gracenote instead of Internet
« Reply #12 on: October 31, 2009, 06:15:51 pm »

Didn't see a ghost...
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