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[XeWonder]

Good day,

When trying to restore from internet i get the following:

 
Error

There is a problem, sorry.
We could not find that license.
 

however on the email received today it states that i have 8 restores left:

JRiver, Inc. Media Center 13: xxxx‑MDO25‑xxxxx‑STLY6‑xxxxx‑O0078, 8 restores left

You can get the latest version of JRiver Media Center for just under twenty five dollars. Details are at:
http://yabb.jriver.com/interact/index.php?topic=48793.0



Can you help?

how can I contact support without having to go through forums?

thanks

DD

[XeWonder]

HELLOOOOO???

is there a support email I can contact for this?

or is there someone from support reading this??

Thanks

[Matt]

Hi there,

Please try the restore page again:
https://rover.jriver.com/cgi-bin/restore.cgi

I was able to lookup the same license and restore it successfully.

Thanks.

(p.s. we'll reset your restore count once the problem is solved)

[XeWonder]

Thank you very much...

[Matt]

Glad to hear it's working.

Your restores have been reset.

Cheers.

[Jeovamah73]

Ok, first of all - thank you very much.
How can I be sure that I dont forward my ports??? I dont use a router, can I nevertheless be sure to not send any ports?