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Author Topic: ANNOUNCEMENT: Performer Store available in Media Jukebox  (Read 6179 times)

Matt

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ANNOUNCEMENT: Performer Store available in Media Jukebox
« on: February 26, 2010, 02:47:01 pm »

The Performer Store is now available inside both Media Center 14 and Media Jukebox 14, which is free.

The updated free Media Jukebox is here:
http://yabb.jriver.com/interact/index.php?board=2.0

The stand-alone Performer Media Center program is being phased out in favor of Media Jukebox.  The store and your account is unchanged, except that the store framework is somewhat newer in Media Jukebox.

Thanks.
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Matt Ashland, JRiver Media Center

jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #1 on: February 26, 2010, 04:00:00 pm »

Instead of PMC now I'll have this "Jukebox", is that correct?
All I got to do is download using that link?
Thank You.

hvalencio
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JimH

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #2 on: February 26, 2010, 04:13:39 pm »

Instead of PMC now I'll have this "Jukebox", is that correct?
All I got to do is download using that link?
Thank You.

hvalencio
That's correct.  Thanks.  It will look a little different, and it's a newer version of our player, but it will give you everything you have in PMC (and more).
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jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #3 on: March 02, 2010, 02:15:09 pm »

Hi, it's OK with JUKEBOX, but, when I access the program, it recognizes my account, etc, but I can only listen to 30' each song.
What can be wrong?
Thank you.

hvalencio
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JimH

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #4 on: March 02, 2010, 02:26:58 pm »

Hi, it's OK with JUKEBOX, but, when I access the program, it recognizes my account, etc, but I can only listen to 30' each song.
What can be wrong?
Thank you.

hvalencio
Please try a reboot.
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jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #5 on: March 03, 2010, 03:14:51 pm »

I did it, several times. The problem continue, unfortunatelly.
What can I do now?
Thanks.
hvalencio
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JimH

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #6 on: March 03, 2010, 03:23:59 pm »

All songs are 30 seconds?

Make sure you aren't logged in twice. 
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jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #7 on: March 04, 2010, 10:18:36 am »

Jimh, all songs are 30".
I am working with the Jukebox version 14.0.152, and I do this way: after open Jukebox, I clik "Services & Plug Ins" and choose "Performer Store". Automatically the machine log me in. When I choose an artist, the page opens, but all music are 30". None message apears during all this process.
Thanks.
hvalencio
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JimH

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #8 on: March 04, 2010, 10:20:28 am »

Try logging out and logging in again.
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jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #9 on: March 04, 2010, 10:31:05 am »

I did it. The problem is still there!
Is there a problem with my account, maybe?
The routine that I used to access the performer store is correct?
Thanks.
hvalencio
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JimH

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #10 on: March 04, 2010, 10:33:38 am »

We will check.
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jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #11 on: March 04, 2010, 10:45:31 am »

Thank you.
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JohnT

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #12 on: March 04, 2010, 12:18:37 pm »

Our records show that your account hasn't had an active subscription since April of last year.  You must have a subscription to hear full length streams.  Also, you have two accounts, one with hotmail and the other with terra.com.br.
Thanks.
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John Thompson, JRiver Media Center

jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #13 on: March 04, 2010, 12:45:36 pm »

[moved to e-mail by JimH]
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jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #14 on: March 04, 2010, 01:35:27 pm »

I don't understand, what happened?
Thank you.
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JohnT

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #15 on: March 04, 2010, 01:36:43 pm »

I sent an email to you a short while ago.  Let me know if you don't receive it.
Thanks!
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John Thompson, JRiver Media Center

jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #16 on: March 04, 2010, 01:54:53 pm »

John, my e-mail account is jhvalencio at hotmail.

Thanks.
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JohnT

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #17 on: March 04, 2010, 02:17:30 pm »

Email sent.
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John Thompson, JRiver Media Center

jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #18 on: March 04, 2010, 02:48:02 pm »

e mail answered.
Thank you
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fcmoore

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Re: The Upgrade
« Reply #19 on: March 04, 2010, 02:52:36 pm »

I really don't think It's right that we have to pay $25.00 for a upgrade that will be $75.00 
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jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #20 on: March 12, 2010, 03:57:48 pm »

Dear John, I sent you an e-mail minutes ago.
I think it's alright with my billing conditions, the account is OK,  but I still can only hear 30" of every songs.
Please, I want to come back to use the player regularly, OK?
Thank you
hvalencio
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jhvalencio

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Re: ANNOUNCEMENT: Performer Store available in Media Jukebox
« Reply #21 on: March 18, 2010, 10:25:59 am »

Dear John, I sent you an e-mail (twice), explaining the diffiiculties I am facing to normalize my account.
Please, answer me by e-mail or by this channel, I am very concern about this delay.
Thank you

hvalencio 
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