i HAVE MC 11 AND YOU SENT ME REG # WHEN I GO TO RESTORE PAGE ENTER # AND CLICK SEND I GET A BOX ASKING RESTORE FROM FILE OR RESTORE FROM INTERNET. nEITHER ONE WORKS. IT SENDS ME BACK TO A LETTER FROM bUY-bUTTON WHICH AGAIN HAS THE REG # pLEASE CAN YOU HELP ME!!!!!