INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Advanced covert file crashing  (Read 2537 times)

scorpio

  • Recent member
  • *
  • Posts: 7
Advanced covert file crashing
« on: April 07, 2010, 06:57:03 pm »

I have a simple uncompressed wav file which plays fine but I am unable to convert it using advanced tools/convert. MC15 crashes and shuts down. I've tried converting it to different formats mp3,wma etc but as soon as I press the start MC15 crashes. Any idea why?

I'm using Windows 7 64bit but I didn't have this problem afaik with MC14  :'(
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42418
  • Shoes gone again!
Re: Advanced covert file crashing
« Reply #1 on: April 07, 2010, 07:01:52 pm »

Could you try some other files (and types like ape or mp3) to see if it's file specific?

Thanks.
Logged
Matt Ashland, JRiver Media Center

scorpio

  • Recent member
  • *
  • Posts: 7
Re: Advanced covert file crashing
« Reply #2 on: April 07, 2010, 07:08:55 pm »

Sorry, I was wrong when I said it would play. I tried to play it and I get a message about not having the correct directshow filter. Yet Windows Media Player plays it fine. I think Windows Media Player is 64bit on Win7, maybe it is a problem with the way Win7 handles 32bit media.

Other files, mp3 etc convert without any issues. So it is just this one file type. Not the end of the world. ;)
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42418
  • Shoes gone again!
Re: Advanced covert file crashing
« Reply #3 on: April 07, 2010, 07:13:39 pm »

It's probably a compressed WAV file.  It's not too common, but WAV can use all sorts of screwball compressions.

Could you provide a link to the file or email a copy of it to matt at jriver dot com?  We'd be happy to take a look.

Thanks.
Logged
Matt Ashland, JRiver Media Center

scorpio

  • Recent member
  • *
  • Posts: 7
Re: Advanced covert file crashing
« Reply #4 on: April 07, 2010, 07:24:07 pm »

It's probably a compressed WAV file.  It's not too common, but WAV can use all sorts of screwball compressions.

Could you provide a link to the file or email a copy of it to matt at jriver dot com?  We'd be happy to take a look.

Thanks.

I've sent a link via Private message. Thank Matt.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42418
  • Shoes gone again!
Re: Advanced covert file crashing
« Reply #5 on: April 07, 2010, 08:25:53 pm »

Thanks for the file.

It's GSM 6.1 encoded, which we don't natively decode.  We would use Directshow filters if you had one installed that handled this format.

We're investigating native support.
Logged
Matt Ashland, JRiver Media Center
Pages: [1]   Go Up