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Author Topic: How do I get a refund?  (Read 1923 times)

sss07c

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How do I get a refund?
« on: February 25, 2011, 12:40:40 pm »
None of my music is converting and I purchased the application online. will you please tell me how i can go about getting a refund?
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AoXoMoXoA

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Re: How do I get a refund?
« Reply #1 on: February 25, 2011, 12:48:08 pm »
Perhaps if you describe the problem you are having someone can help you with it. The people here have a lot of knowledge and can be extremely helpful.
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sss07c

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Re: How do I get a refund?
« Reply #2 on: February 25, 2011, 02:11:37 pm »
I purchased an mp3 encoder and I am not really familiar with software, but from I understanding, this was suppose to convert music that I have on my computer which are all in wma format to aac and it does not do so for me.
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AoXoMoXoA

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Re: How do I get a refund?
« Reply #3 on: February 27, 2011, 03:31:18 pm »
An mp3 encoder will only convert to mp3, not aac.

I am surprised that nobody responded sooner, perhaps they were put off by the topic.
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Raphoune

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Re: How do I get a refund?
« Reply #4 on: February 27, 2011, 05:38:42 pm »
Why AAC ?... I mean do you absolutely need to use AAC, or is it just because you like this codec better ?
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Scolex

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Re: How do I get a refund?
« Reply #5 on: February 28, 2011, 01:06:20 am »
Quote from: AoXoMoXoA on February 27, 2011, 03:31:18 pm
An mp3 encoder will only convert to mp3, not aac.

I am surprised that nobody responded sooner, perhaps they were put off by the topic.

I think what people were put off by is the fact that aac is not mentioned anywhere in any of the documentation for MC.
If you do a google search for wma to aac converter you will find no mention of MC and there are several free solutions.
Maybe I am overly suspicious of people but my first thought was here is someone trying to figure a way to get MC for free.
Does it make sense that someone would buy something that is available as a trial without first testing whether it will perform
the desired action.
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Sean
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