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Author Topic: License problem  (Read 1085 times)

bruceT

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License problem
« on: June 07, 2011, 12:19:19 pm »

I am not able to get Media Center to work on my Window 7 64 bit installation.

When I try to install from license file it says version expired. I replaced the license file numerous times with the same result.
Now I notice that my email has 6 new buy-buttons from all the attempts. With the former buy-buttons that I used, is it that
I have 1 left for the year?
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JimH

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Re: Installation problems with Win 7 64
« Reply #1 on: June 07, 2011, 12:36:59 pm »

Double check your system date.  Use IE as your browser.

Don't worry about the restores.  We can reset them if you run out.

Provide more details about what you do and what happens.  Don't post your license.
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bruceT

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Re: License problem
« Reply #2 on: June 07, 2011, 01:11:48 pm »

OK, using IE worked. I did not see that as a necessary step. Looked to me like I was downloading a file and that any browser would download the file the same(used Opera). Maybe that(use IE) could be included in the instructions on the restore email?

Anyway, thanks for the help and reassurances. I will try to have more interesting questions in the future.
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MrC

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Re: License problem
« Reply #3 on: June 07, 2011, 01:15:59 pm »

OK, using IE worked. I did not see that as a necessary step. Looked to me like I was downloading a file and that any browser would download the file the same(used Opera). Maybe that(use IE) could be included in the instructions on the restore email?

Welcome!

Just as an FYI, Opera in particular is known to have trouble when downloading some file types for which it is not aware.  See, for example:

http://yabb.jriver.com/interact/index.php?topic=62388.0
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rhgh

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Re: License problem
« Reply #4 on: June 07, 2011, 01:20:27 pm »

16.0.105 also 16.0.103
The installation wizard can install a portable version only if you have a license.

The License is installed.

16.0.101 is ok, installation runs.
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