I suggest your web designer go back and redo the "JRiver Media Center" logo/header. I know it was mentioned earlier in this thread - I'm just bumping this thread.
The revised website is great and long overdue. IMO. Now if you could just fix the logo... To me it doesn't have that "professional look" to it. Maybe just centering the titles would do it.
My suggsestion, to start, would be to align the "Media Center" under "JRiver", and perhaps use a different font for Media Center.
JRiver has always involved the member community as much as possible i think - Unless your mind is already made up, perhaps you could let the members submit some ideas (a jpg, png, or whatever you want showing their design) and then have everyone vote on what they like best.
Of course it's your company - so do it however you want.