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Author Topic: JRiver installation problem  (Read 1083 times)

jfvezina

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JRiver installation problem
« on: July 31, 2013, 10:22:15 pm »

Hi, I just purchased the latest version for MAC, and when I try to restore the licence (if that is the way to install), I get an error saying

There was a problem restoring the license.

There was a problem creating a temporary file.

Please help

Thanks
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JimH

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Re: JRiver installation problem
« Reply #1 on: August 01, 2013, 07:22:41 am »

Please follow the instructions here:
http://wiki.jriver.com/index.php/Restoring_a_License

It could be a typo.
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jfvezina

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Re: JRiver installation problem
« Reply #2 on: August 01, 2013, 08:29:35 am »

Typo of the serial number ?? hemmmm  its trying to create a librairy.. I doubt it.  I'll give it a try.

Also, I've tried about 7 times to restore the liscence, so now I'm down to only 5 more restore.  How can I correct that ?

Any way to get help over the phone ?

Thanks
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JimH

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Re: JRiver installation problem
« Reply #3 on: August 01, 2013, 05:05:48 pm »

Did you download and install the Mac version?  It's at the top of this board.
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