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jriver

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jriver

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Total Members Voted: 1

[abolit]

I paid for the soft, got registration number and key but the status is still "unregistered" although the program accepted the license fine.

[Matt]

Thanks for purchasing.

You need to enter your code into the program.

More here:
http://wiki.jriver.com/index.php/Restoring_a_License

[abolit]

i did enter the code and the message box says "successfully accepted" or something like that. Now, I go back to help > registration info and it still reads "unregistered"

[Matt]

You have an MC19 Mac license.  Make sure the version of MC you're using matches (version and platform).

[abolit]

it was one time offer : for both mac and pc. So I bought it. I now need it to be installed on PC

[abolit]

 I don't need the mac version. Can you revert the license from mac to pc?  Even adobe can be so kind to revert the license from mac to pc....

[Matt]

PC and Mac are separate licenses.

We've never offered a joint license for both platforms.

[abolit]

it's ok, can you please transfer mac license to pc?  Or I need to pay another $50 for it?

[Matt]

it's ok, can you please transfer mac license to pc?  Or I need to pay another $50 for it?

Do you have a Mac?  The license shows that it's been installed on a Mac.

If you also want a PC license, it would be a separate purchase.

[abolit]

I don't need mac version. I installed win 7 on my mac due to usb driver incompatibility of my dac with mac.
I'm now using PC version only and I need it registered.
Can you help?

[JimH]

You can't convert a license for one OS to another.  They are separate.