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Author Topic: Problem Upgrading to MC19 for MAC - Help Please  (Read 815 times)

krc

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Problem Upgrading to MC19 for MAC - Help Please
« on: January 17, 2014, 08:56:30 pm »

Hi.  I currently have MC18 for MAC.   I tried to upgrade to MC19 for the $14.98 price that is available until Monday.   I downloaded MC19.  It did not find MC18 and ask me for an upgrade but rather did a full install so I now have both MC18 & MC 19 on my computer.   When I try to purchase MC19 it is asking for the full license price of $49.98 vs the upgrade price of 14.98.   Please advise how to fix this.   Thank you for your help.
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JimH

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Re: Problem Upgrading to MC19 for MAC - Help Please
« Reply #1 on: January 17, 2014, 10:18:46 pm »

Restore your MC18 license in MC19.  Then try purchasing again.
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