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Author Topic: Unable to reinstall MC 18 (I have MC 19 too)  (Read 4051 times)

Richheart

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Unable to reinstall MC 18 (I have MC 19 too)
« on: February 15, 2014, 03:58:40 am »

For some reason my mac deleted my licenses (we had a power failure but I see no other changes on the computer). I was able to reinstall 19 (which I did first... I don't know why).
When I sent the request for the license reinstall for 18, I keep getting invalid license.
Should I be using the code for 19? I purchased each separately (the 19 was an upgrade purchase).
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JimH

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Re: Unable to reinstall MC 18 (I have MC 19 too)
« Reply #1 on: February 15, 2014, 06:43:51 am »

The version installed must match the license.  Here's more:
http://wiki.jriver.com/index.php/Restoring_a_License
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Richheart

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Re: Unable to reinstall MC 18 (I have MC 19 too)
« Reply #2 on: February 15, 2014, 02:05:15 pm »

Yes I did all that.
Used the MJR I have version 18 installed, I used the key for 18 (As I said, I also have 19 installed and was able to install the - different - key for that).
So now what? :(
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Richheart

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Re: Unable to reinstall MC 18 (I have MC 19 too)
« Reply #3 on: February 15, 2014, 02:26:11 pm »

Having scoured the wiki, it says I should be installing a current version of MC (i.e. 19?). Of course I am here trying to restore 18 as well. Perhaps here's the rub?
Is there anything at all in 18 which is not available in 19? If not, perhaps I can abandon 18 as I have lost the settings that were the main advantage of having both 18 and 19.
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JimH

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Re: Unable to reinstall MC 18 (I have MC 19 too)
« Reply #4 on: February 15, 2014, 02:58:14 pm »

A link to old versions is in this thread:
http://wiki.jriver.com/index.php/Restoring_a_License

You could back up your library in MC18 and restore it, including settings, or settings only, in MC19.  MC18 made automatic backups.
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Richheart

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Re: Unable to reinstall MC 18 (I have MC 19 too)
« Reply #5 on: February 16, 2014, 05:57:08 am »

Yes I have MC18 installed, it is just the license which it says is not valid.
What does 18 have that 19 does not have, if anything?
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Richheart

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Re: Unable to reinstall MC 18 (I have MC 19 too)
« Reply #6 on: February 17, 2014, 09:22:48 am »

I find that drag and drop only works in 18. In 19 when I drag files from finder there is no green + sign.
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