Topic: 100% CPU Usage and shutdown playing some iso SACD files [Solved] (Read 9326 times)

-3m- · « **on:** April 27, 2014, 05:55:02 am »

Please help. I have a serious problem when play some iso SACD files. Just a few second playback CPU usage rapid increase to 100% and shutdown my laptop. But those files can playback in my Mac mini with Audirvana Plus without any problem.

InflatableMouse · « **Reply #1 on:** April 27, 2014, 06:02:30 am »

What specs are your laptop? Cpu type and speed? How much RAM?

Can you run Help/Benchmark on your laptop and post the results please?

In any case, a laptop should be able to run 100% cpu usage. The fact that it shuts down means its overheating. This is not good. Is it clogged up with dust? Do you hear the fan ramping up?

-3m- · « **Reply #2 on:** April 27, 2014, 06:08:50 am »

copy from JRiver log file

System Info.txt

...............

Media Center
Install Path: C:\Program Files (x86)\J River\Media Center 19\
Interface Plugins: TiVo Server (not running)
JRMark: 1966 (version 17.0.165)
Library: 47976 files, 6.9 MB in library, 96.1 MB in thumbnails
Resources: 34.5 MB memory, 251 handles
Version: 19.0.128.0 Registered
Memory & CPU
CPU features: MMX, SSE2, SSE3, SSSE3, SSE4.1
Free Physical Memory: 5.5 GB
Total Memory: 7.9 GB
Operating System
Microsoft Windows 7 64-bit
Power
Mode change (disable screensaver, keep monitor on) [expires in 1 minute]
Batteries
Microsoft AC Adapter (driver 6.1.7600.16385)
Microsoft ACPI-Compliant Control Method Battery (driver 6.1.7600.16385)
Microsoft Composite Battery (driver 6.1.7600.16385)
Bluetooth Radios
Broadcom BCM2070 Bluetooth 2.1+EDR USB Device (driver 6.2.0.9407)
Microsoft Bluetooth Enumerator (driver 6.1.7601.17889)
Bluetooth Virtual Devices
Bluetooth AV Remote Control Target (driver 6.2.1.200)
Bluetooth AV Remote Control Target (driver 6.2.1.200)
Bluetooth AV Remote Control Target (driver 6.2.1.200)
Bluetooth AV Source (driver 6.2.1.200)
Bluetooth AV Source (driver 6.2.1.200)
Bluetooth AV Source (driver 6.2.1.200)
Bluetooth FTP (driver 6.2.1.200)
Bluetooth FTP (driver 6.2.1.200)
Bluetooth Headset AG (driver 6.2.1.200)
Bluetooth Headset AG (driver 6.2.1.200)
Bluetooth Headset AG (driver 6.2.1.200)
Bluetooth Imaging Reference Objects (driver 6.2.1.200)
Bluetooth Imaging Responder (driver 6.2.1.200)
Bluetooth L2CAP Interface (driver 6.2.0.9500)
Bluetooth OPP (driver 6.2.1.200)
Bluetooth OPP (driver 6.2.1.200)
Bluetooth OPP (driver 6.2.1.200)
Computer
ACPI x64-based PC (driver 6.1.7600.16385)
Disk drives
BUFFALO External HDD (driver 6.1.7600.16385)
BUFFALO HD-LXU3 USB Device (driver 6.1.7600.16385)
Hitachi HTS545050B9A300 (driver 6.1.7600.16385)
Display adapters
NVIDIA GeForce GT 330M (driver 9.18.13.2702)
VNC Mirror Driver (driver 1.8.0.0)
DVD/CD-ROM drives
DTSoftBusCd00 (driver 6.1.7601.17514)
TSSTcorp CDDVDW TS-L633C (driver 6.1.7601.17514)
Human Interface Devices
Bluetooth HID Device (driver 6.1.7600.16385)
Bluetooth Remote Control (driver 6.2.1.200)
USB Input Device (driver 6.1.7601.17514)
IDE ATA/ATAPI controllers
Intel(R) 5 Series 4 Port SATA AHCI Controller (driver 9.6.3.1001)
Imaging devices
WebCam SCB-1900N (driver 6.1.7601.17514)
Keyboards
Standard PS/2 Keyboard (driver 6.1.7601.17514)
Mice and other pointing devices
HID-compliant mouse (driver 6.1.7600.16385)
Synaptics PS/2 Port Pointing Device (driver 15.0.10.0)
Modems
Standard Modem over Bluetooth link #2 (driver 6.1.7600.16385)
Standard Modem over Bluetooth link #3 (driver 6.1.7600.16385)
Monitors
Generic PnP Monitor (driver 6.1.7600.16385)
Multifunction adapters
HP LaserJet P1505n
Network adapters
Atheros AR9285 Wireless Network Adapter (driver 9.2.0.470)
Bluetooth Device (Personal Area Network) (driver 6.1.7600.16385)
Marvell Yukon 88E8059 Family PCI-E Gigabit Ethernet Controller (driver 11.22.3.3)
Ports (COM & LPT)
Standard Serial over Bluetooth link (COM7) (driver 6.1.7600.16385)
Standard Serial over Bluetooth link (COM8) (driver 6.1.7600.16385)
Standard Serial over Bluetooth link (COM13) (driver 6.1.7600.16385)
Standard Serial over Bluetooth link (COM14) (driver 6.1.7600.16385)
Processors
Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz (driver 6.1.7600.16385)
Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz (driver 6.1.7600.16385)
Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz (driver 6.1.7600.16385)
Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz (driver 6.1.7600.16385)
Sound, video and game controllers
Bluetooth Hands-free Audio (driver 6.2.1.800)
Dirac Audio Processor Device (driver 1.0.0.0)
NVIDIA High Definition Audio (driver 1.2.24.0)
NVIDIA High Definition Audio (driver 1.2.24.0)
NVIDIA High Definition Audio (driver 1.2.24.0)
NVIDIA High Definition Audio (driver 1.2.24.0)
Realtek High Definition Audio (driver 6.0.1.6003)
Stereo 192-DSD DAC WDM Audio (driver 1.33.10.0)
Stereo 192-DSD DAC Devices
Stereo 192-DSD DAC Device (driver 1.33.10.0)
Storage volume shadow copies
Generic volume shadow copy (driver 6.1.7600.16385)
System devices
ACPI Fan (driver 6.1.7601.17514)
ACPI Fan (driver 6.1.7601.17514)
ACPI Fixed Feature Button (driver 6.1.7601.17514)
ACPI Lid (driver 6.1.7601.17514)
ACPI Power Button (driver 6.1.7601.17514)
ACPI Sleep Button (driver 6.1.7601.17514)
ACPI Thermal Zone (driver 6.1.7601.17514)
ACPI Thermal Zone (driver 6.1.7601.17514)
Composite Bus Enumerator (driver 6.1.7601.17514)
DAEMON Tools Virtual Bus Driver (driver 4.40.1.208)
Direct memory access controller (driver 6.1.7601.17514)
File as Volume Driver (driver 6.1.7600.16385)
High Definition Audio Controller (driver 6.1.7601.17514)
High Definition Audio Controller (driver 6.1.7601.17514)
High precision event timer (driver 6.1.7601.17514)
Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42 (driver 6.1.7601.17514)
Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46 (driver 6.1.7601.17514)
Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48 (driver 6.1.7601.17514)
Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 (driver 6.1.7601.17514)
Intel(R) 82801 PCI Bridge - 2448 (driver 6.1.7601.17514)
Intel(R) 82802 Firmware Hub Device (driver 6.1.7601.17514)
Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09 (driver 6.1.7601.17514)
Intel(R) processor DRAM Controller - 0044 (driver 9.1.1.1022)
Intel(R) processor PCI Express Root Port - 0045 (driver 9.1.1.1022)
Intel(R) Turbo Boost Technology Driver (driver 1.2.0.1002)
IPBusEnum Root Enumerator (driver 6.1.7601.17514)
Microsoft ACPI-Compliant Embedded Controller (driver 6.1.7601.17514)
Microsoft ACPI-Compliant System (driver 6.1.7601.17514)
Microsoft System Management BIOS Driver (driver 6.1.7601.17514)
Microsoft Virtual Drive Enumerator Driver (driver 6.1.7601.17514)
Motherboard resources (driver 6.1.7601.17514)
Motherboard resources (driver 6.1.7601.17514)
Motherboard resources (driver 6.1.7601.17514)
Numeric data processor (driver 6.1.7601.17514)
PCI bus (driver 6.1.7601.17514)
PCI bus (driver 6.1.7601.17514)
Plug and Play Software Device Enumerator (driver 6.1.7601.17514)
Programmable interrupt controller (driver 6.1.7601.17514)
QPI Link 0 - 2D10 (driver 9.1.1.1022)
QPI Physical 0 - 2D11 (driver 9.1.1.1022)
QuickPath Architecture Generic Non-core Registers - 2C62 (driver 9.1.1.1022)
QuickPath Architecture System Address Decoder - 2D01 (driver 9.1.1.1022)
Remote Desktop Device Redirector Bus (driver 6.1.7600.16385)
Reserved - 2D12 (driver 9.1.1.1022)
Reserved - 2D13 (driver 9.1.1.1022)
System CMOS/real time clock (driver 6.1.7601.17514)
System timer (driver 6.1.7601.17514)
Terminal Server Keyboard Driver (driver 6.1.7601.17514)
Terminal Server Mouse Driver (driver 6.1.7601.17514)
UMBus Enumerator (driver 6.1.7601.17514)
UMBus Root Bus Enumerator (driver 6.1.7601.17514)
Volume Manager (driver 6.1.7601.17514)
Universal Serial Bus controllers
Generic USB Hub (driver 6.1.7601.17586)
Generic USB Hub (driver 6.1.7601.17586)
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C (driver 9.1.1.1020)
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 (driver 9.1.1.1020)
USB Composite Device (driver 6.1.7601.17586)
USB Mass Storage Device (driver 6.1.7601.17577)
USB Root Hub (driver 6.1.7601.17586)
USB Root Hub (driver 6.1.7601.17586)
VSO devices
pcouffin device for Amd 64 bits systems (driver 1.37.0.0)

-3m- · « **Reply #3 on:** April 27, 2014, 06:14:03 am »

log file from JRiver

https://www.dropbox.com/sh/0thho6moj9dwuw6/FKMIHF7pFD

-3m- · « **Reply #4 on:** April 27, 2014, 06:14:57 am »

I use MYTEK STEREO 192 DSD.

InflatableMouse · « **Reply #5 on:** April 27, 2014, 06:31:52 am »

And this?

Quote from: InflatableMouse on April 27, 2014, 06:02:30 am

In any case, a laptop should be able to run 100% cpu usage. The fact that it shuts down means its overheating. This is not good. Is it clogged up with dust? Do you hear the fan ramping up?

i5 with a jrmark of around 2000 should be able to play DSD. If I remember correctly its borderline though, 2000 was said to be the minimum.

Are you bitstreaming DSD?
What is output format set to?
Are you processing, volume control, equalizer, other DSP settings?
Are you using memory playback?

Hendrik · « **Reply #6 on:** April 27, 2014, 06:42:30 am »

Decompressing DST compressed SACDs is quite CPU intensive, it may just be too much.

-3m- · « **Reply #7 on:** April 27, 2014, 06:49:27 am »

Quote from: InflatableMouse on April 27, 2014, 06:31:52 am

And this?

i5 with a jrmark of around 2000 should be able to play DSD. If I remember correctly its borderline though, 2000 was said to be the minimum.

Are you bitstreaming DSD?
What is output format set to?
Are you processing, volume control, equalizer, other DSP settings?
Are you using memory playback?

Yes, I play bitstream DSD to Mytek.
Output setting is Mytek ASIO.
No, I don't use any processing.
Yes, it play with memory playback.

Those can play some ISO SACD and every .dsf files I have without problem.

InflatableMouse · « **Reply #8 on:** April 27, 2014, 06:58:12 am »

Take note of what Hendrik said as well.

I admit I don't know how this works in this particular case, because you're bitstreaming.

Bitstreaming should normally use very little cpu power, but I don't know if DST is bitstreamed or whether that needs to be decompressed before being bitstreamed.

But seriously, I have to repeat this again: a laptop shutting down from overheating is NOT a good sign. You really should fix that.

Maybe your laptop is fast enough. But what happens due to the heat it generates it will first start throttling down the frequency (ie, make it slower). When that is not enough, it shuts down. This means you really have a problem.

-3m- · « **Reply #9 on:** April 27, 2014, 07:40:46 am »

https://www.dropbox.com/s/2f1260sawub5myy/Screenshot%202014-04-27%2019.37.57.png

this is cpu benchmark when I play 24/192 wav file for 10 minutes. My room don't have air conditioner and I live in Bangkok's summer.

-3m- · « **Reply #10 on:** April 27, 2014, 07:49:59 am »

CPU benchmark when I playback the no problem ISO SACD file for 10 minutes.

https://www.dropbox.com/s/tz8wb64um98cedf/Screenshot%202014-04-27%2019.47.47.png

InflatableMouse · « **Reply #11 on:** April 27, 2014, 08:10:53 am »

Quote from: -3m- on April 27, 2014, 07:40:46 am

https://www.dropbox.com/s/2f1260sawub5myy/Screenshot%202014-04-27%2019.37.57.png

this is cpu benchmark when I play 24/192 wav file for 10 minutes. My room don't have air conditioner and I live in Bangkok's summer.

I admit I didn't consider you being in Bangkok

.

Thanks for the screenshots. I think that looks good. Its on the hot side for the load its running on but I suppose that's explainable considering where you are located.

I suppose the question now is how hot is your room, and is it within the manufacturers' operating temperature specifications? If your room temperature is higher than the max operating temperature than your shutdowns are expected.

Hendrik · « **Reply #12 on:** April 27, 2014, 08:21:30 am »

If you're already running at nearly 70°C with barely any CPU load, its no surprise that higher load causes your system to throttle and shut down.

Even when bitstreaming DSD, the DST compression certain SACD's use needs to be removed first, and this decompression is quite CPU intensive.
In general, I think your laptop would be able to handle it, but if it overheats from the load, it'll throttle down and potentially even crash or turn off, as you've experienced.

-3m- · « **Reply #13 on:** April 27, 2014, 10:59:59 am »

Thanks for every reply. Maybe the cpu cooling system was malfunction. I will check it first.

glynor · « **Reply #14 on:** April 27, 2014, 11:20:31 am »

Quote from: -3m- on April 27, 2014, 10:59:59 am

Thanks for every reply. Maybe the cpu cooling system was malfunction. I will check it first.

It almost certainly does. No Core i5 should idle (or run with low CPU usage) at, or even near, 70°C.

The shutdowns are because your CPU is overheating, and it is being forced to shut down by the thermal protection in the CPU. Well before that, it is probably substantially throttling your CPUs clockspeed, but even that isn't enough to keep it cool enough.

My guess is that the cooling system on your laptop has completely failed. Perhaps simply because the vents are blocked, but possibly because the fan has died.

InflatableMouse · « **Reply #15 on:** April 27, 2014, 11:54:54 am »

I would agree, but if his room is 50 degrees C there may not be much wrong with the laptop's cooling.

Hendrik · « **Reply #16 on:** April 27, 2014, 12:06:39 pm »

Air Temp is only around 30-35 in Bangkok, don't go crazy here. :p

InflatableMouse · « **Reply #17 on:** April 27, 2014, 04:22:29 pm »

Hey I don't know never been there

-3m- · « **Reply #18 on:** April 28, 2014, 10:10:45 am »

I just changed thermal grease on the cpu and the problem has been solved.

Hendrik · « **Reply #19 on:** April 28, 2014, 10:52:43 am »

Great!

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Author Topic: 100% CPU Usage and shutdown playing some iso SACD files [Solved] (Read 9326 times)