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Author Topic: Why I can log in the JRiver's Online Music Store after signing up?  (Read 1589 times)

yoyowangxuanxuan

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Why I can log in the Online Music Store after signing up?
I download a trial JRiver music software and I've also created an acount but I cannot log in.
Even though I clicked "Forget the password" and received a new password from my E-mail.
But it still failed to log in.
Who can help me?
Thank you very much.
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JimH

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #1 on: October 20, 2014, 02:56:39 pm »

The login and the password are both case sensitive. 

The account must be created for the Performer Store, not for Interact.
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yoyowangxuanxuan

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #2 on: October 20, 2014, 02:58:58 pm »

Who Can Help Me?!
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yoyowangxuanxuan

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #3 on: October 20, 2014, 03:03:39 pm »

The login and the password are both case sensitive. 

The account must be created for the Performer Store, not for Interact.

But I copied the new password and pasted it into the blank.
It still failed.
I've tried many ways to solve it. :'( :'( :'( :'( :'(
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skarsol

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #4 on: October 20, 2014, 03:08:39 pm »

Frequently if you try and copy/paste a password you end up picking up a space either before or after it. Try keying it in manually.
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yoyowangxuanxuan

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #5 on: October 20, 2014, 03:26:40 pm »


I've tried to input the new password manually many hours ago.
But it didn't work.
Thank you all the same.
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glynor

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #6 on: October 20, 2014, 04:11:10 pm »

I wonder where you're putting it in... Perhaps that's the issue?

Can you take a screenshot?
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Matt

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #7 on: October 20, 2014, 04:14:52 pm »

Check your private messages.
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Matt Ashland, JRiver Media Center

yoyowangxuanxuan

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #8 on: October 21, 2014, 01:38:45 am »

But how can I check my information under this circumstance?
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yoyowangxuanxuan

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Re: Why I can log in the JRiver's Online Music Store after signing up?
« Reply #9 on: October 21, 2014, 03:28:15 am »

Thank You All Guys.
I've solved my problems!
Love you all !!!
 :D :D :D :D :D :D :D
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