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Author Topic: No sound in browsers  (Read 2122 times)

jshowalter

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No sound in browsers
« on: May 18, 2015, 02:09:57 pm »
Ran into a bizarre problem with sound in any browser on my PC.

For example mp3 samples on Amazon, which I use (or used to use before this problem) to decide what CDs to buy.

When I click on a sample, in Chrome or Internet Explorer, it immediately says error 4, and there is no sound.

When I try playing a video, I get picture, but no sound, in either browser.

My PC is configured to have all audio devices shut off except for the HA-1 USB driver.

The HA-1 is turned on.

I can play music with JRiver, through the HA-1.

Computer sounds, for example warnings and alerts, play correctly.

In Control Panel -> Manage audio devices, there is one device:

Speakers
2 - OPPO HA-1 USB AUDIO 2.0 DAC
Default Device

My wife's PC works fine, and she has the same setup.

Any idea what I need to do to fix this?
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JimH

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Re: No sound in browsers
« Reply #1 on: May 18, 2015, 03:01:32 pm »
In your audio settings, set MC to non-exclusive.
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glynor

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Re: No sound in browsers
« Reply #2 on: May 18, 2015, 03:09:34 pm »
Quote from: JimH on May 18, 2015, 03:01:32 pm
In your audio settings, set MC to non-exclusive.

If system audio sounds work, I don't think this has anything to do with MC at all.
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jshowalter

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Re: No sound in browsers
« Reply #3 on: May 18, 2015, 03:16:12 pm »
Quote from: JimH on May 18, 2015, 03:01:32 pm
In your audio settings, set MC to non-exclusive.

I have all other sound devices turned off.

Where is non-exclusive access configured?
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jshowalter

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Re: No sound in browsers
« Reply #4 on: May 18, 2015, 03:21:03 pm »
There is no toggle on the Oppo driver for exclusive. The entirety of sound settings is in the attached picture.
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glynor

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Re: No sound in browsers
« Reply #5 on: May 18, 2015, 03:26:25 pm »
ASIO is basically always exclusive.

To be clear, you cannot use that device with any other applications while MC is playing back (including paused).  But this would also apply to system sounds.

Otherwise, if MC is stopped, then it releases its lock on the audio device, and it is available for Windows to use the way Windows normally uses it.  You didn't include a screenshot of the Windows Sound Control Panel's Playback Devices tab, but assuming the OPPO is set as the default audio device, then any issue is almost certainly either:

1. Some problem with your Flash Player in your browsers.
2. Some problem with your OPPO's device drivers.

A simple test is to close MC completely and see if the issue is repeatable. If it happens when MC is completely closed, well... Then you're asking on the wrong forum.  ;)

But, I'd check OPPO for updated drivers.  I might reinstall Flash Player too, for good measure.
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jshowalter

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Re: No sound in browsers
« Reply #6 on: May 18, 2015, 03:49:55 pm »
Face. Palm.

you cannot use that device with any other applications while MC is playing back (including paused).

However, even with MC shut down, I have the same problems.

I'll have to ask over on the HA-1 forum.
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