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Author Topic: sync problem  (Read 12232 times)

Harold

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sync problem
« on: July 21, 2015, 07:45:36 pm »

This is a repeat of problem last year.     Anyway have (2) sansa clips, been sync both with no problems.   In addition I had credit card hacked and had to update billing info today.  Now can't sync either.   can you check my account of advise.  thanks
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JimH

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Re: sync problem
« Reply #1 on: July 21, 2015, 08:06:33 pm »

Are you using Performer?  Or another WMA service?
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Harold

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Re: sync problem
« Reply #2 on: July 21, 2015, 08:47:20 pm »

My subscription is for portable device only.  I log in to the performer store only,  if thats what you're asking.
thanks
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Harold

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Re: sync problem
« Reply #3 on: July 22, 2015, 04:08:58 pm »

tried again today, says i have insuffecent rights,  please help.
thanks
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JimH

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Re: sync problem
« Reply #4 on: July 22, 2015, 05:00:27 pm »

In MC's Performer settings, try changing your account type.
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Harold

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Re: sync problem
« Reply #5 on: July 22, 2015, 08:31:06 pm »

I switched to standard sub.     No change.   I have two sanza clips both had 331 songs on them.  When I try to sync one of them which I formated the mp3 player to clear, it list only 52 songs and they will sync but the other 268 have no subscription rights.  I/m affraid to sync my other one as it still has the 331 songs on it, but needs to be synced.

Is there a way you can email me and let me give you my phone number?  I am going on vacation soon and would like to have at least one of the mp3s working.

thanks
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Darrensef

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sync problem
« Reply #6 on: August 27, 2018, 08:41:37 pm »

just set up the demo version and attempted a sync. Got error msg  outlook failed to add the personal store to the session
What do I do now
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