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Author Topic: Lost registation code after changing internet provider  (Read 2086 times)

mcintoshdan

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Lost registation code after changing internet provider
« on: August 22, 2015, 10:43:18 pm »

Need help, can not get my license back
Old email address was

Dan Roy
To   Aug 30, 2014


-----Original Message-----
From:
Sent: Friday, August 29, 2014 10:57 PM
To:
Subject: Temporary Install Key for JRiver, Inc. Media Center 19 Windows

PLEASE DO NOT REPLY to this e-mail.  (See below for more information.)

You have recently restored a licence for Media Center 19 Windows. There are
10 restores available in each 12 month period.  There are 9 restores
remaining at this time.

The restore activates Media Center and installs the license automatically.

The Install Key is attached to this email.  It is valid for 14 days.  To
install on another PC, transfer the Install Key to the PC, make sure the
correct version of Media Center is installed, then execute the Install Key
by double clicking on it.

After 14 days, if you need an Install Key, you can use your Registration
Code to do so by visiting this page:
https://rover.jriver.com/cgi-bin/restore.cgi

For more information on licensing, please visit:
http://www.jriver.com/purchase.html

Support is available online at Interact:
http://yabb.jriver.com/interact

Best Wishes,

The Media Center Team


---
This email is free from viruses and malware because avast! Antivirus protection is active.
http://www.avast.com
Media Center19 Windows-220387.mjrDownload
Reply, Reply All or Forward | More

please help me get license back

my current email address
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~OHM~

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Re: Lost registation code after changing internet provider
« Reply #1 on: August 23, 2015, 12:30:31 am »

JRiver will get back to you on how to get this fixed. I have seen this many many times.
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JimH

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Re: Lost registation code after changing internet provider
« Reply #2 on: August 23, 2015, 12:37:47 am »

On the Restore Page, you can edit your e-mail address.  

If you have trouble, send your details to Deanna at jriver .
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mcintoshdan

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  • Posts: 2
Re: Lost registation code after changing internet provider
« Reply #3 on: August 23, 2015, 01:27:06 am »

On the Restore Page, you can edit your e-mail address.  

If you have trouble, send your details to Deanna at jriver .

I tried that and it did not work.
Can you give me address for Deanna at JRiver

Thanks

Dan

Also upgraded to Windows 10 with clean install, might be part of reason for things not working
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RoderickGI

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Re: Lost registation code after changing internet provider
« Reply #4 on: August 23, 2015, 02:16:30 am »

He did give you Deanna's details. You just needed to add some .COMmunication to the end.

It doesn't pay to put full, real email addresses in a forum post. They will just get spammed forever afterward.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner
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