Topic: Failing to register MC11 (Read 2904 times)

skylarplane · « **on:** September 30, 2005, 10:23:11 am »

I just moved my files to a new computer and MC11 won't come up, saying it is failing to register. How do I re-register
my software.

Skylar ?

KingSparta · « **Reply #1 on:** September 30, 2005, 12:49:53 pm »

Quote

just moved my files to a new computer and MC11 won't come up

Reinstall MC11

You Can Not Simply Copy The "J River" Folder And Expect It To Work

Most Programs Need To Write Items To the Registry For Them To Work Or Work Correctly

skylarplane · « **Reply #2 on:** September 30, 2005, 01:08:36 pm »

I re executed MediaCenter 110316 but its not asking for my register code.

Skylar ?

John Gateley · « **Reply #3 on:** September 30, 2005, 01:22:09 pm »

If it's a new machine, you've got 30 days before you have to register.

j

skylarplane · « **Reply #4 on:** September 30, 2005, 01:26:53 pm »

When I try to run it this is my message I'm getting:

This version of Media Center must be activated by running it once with at least Power User privilegges.

After this activation. Media Center can be run with only guest priviledges

(Unactivated componenant: mcmimeman.exe)

skylarplane · « **Reply #5 on:** September 30, 2005, 03:52:03 pm »

I've again reloaded down the software but it says registration failed when it tried to bring up the software.

Skylar ?

JimH · « **Reply #6 on:** September 30, 2005, 03:54:44 pm »

Is it connected to the Internet?

Did you try restoring your license?

www.jrmediacenter.com/purchase.html

If so, there may be other problems. Find the FAQ here and then look for the thread near the bottom, called "Weird and Wonderful...".

Spam filters, popup blockers, virus checkers, etc., can cause odd problems.

skylarplane · « **Reply #7 on:** September 30, 2005, 04:33:27 pm »

Download said it was successful for license but still will not execute. ? ? ?

Alex B · « **Reply #8 on:** September 30, 2005, 04:58:10 pm »

Quote from: skylarplane on September 30, 2005, 01:26:53 pm

This version of Media Center must be activated by running it once with at least Power User privilegges.

What is your OS? Are you logged in as a Power User or Administrator?

jgreen · « **Reply #9 on:** September 30, 2005, 05:58:01 pm »

I've gotten the same message this week, while logged in with Admin priviledges under win2k.

skylarplane · « **Reply #10 on:** September 30, 2005, 08:10:20 pm »

I've never had this problem, when I got my new laptop, it load down just fine and I registered my valid code, and all things were fine but now I cannot get it to valid my files on my new PC.

Skylar ? ?

skylarplane · « **Reply #11 on:** September 30, 2005, 08:11:34 pm »

I'm using XP on my desktop

Skylar

skylarplane · « **Reply #12 on:** October 01, 2005, 01:07:55 pm »

I just had my PC fixed by someone, could it be that its running now under another authority. How do I check.

Skylar ? ?

JimH · « **Reply #13 on:** October 01, 2005, 01:35:42 pm »

Quote from: skylarplane on September 30, 2005, 04:33:27 pm

Download said it was successful for license but still will not execute. ? ? ?

Skylar,
More details please. When you say "it" what exactly do you mean? When you say license will not execute, exactly what happens and at what step.

I asked a couple other questions above.

Jim

KingSparta · « **Reply #14 on:** October 01, 2005, 02:31:22 pm »

Pictures Also Help

skylarplane · « **Reply #15 on:** October 03, 2005, 10:22:46 am »

What icons above can I use to paste in a screen capture so I can show you the errors I'm getting.

Skylar ?

skylarplane · « **Reply #16 on:** October 03, 2005, 10:26:09 am »

Also, if I have to totally reinstall MC11, which files that have all my stats should I keep, like those that connect my album covers to my songs.

Skylar

JimH · « **Reply #17 on:** October 03, 2005, 10:26:29 am »

You have to put the image on your own web server, then link to it here.

skylarplane · « **Reply #18 on:** October 03, 2005, 04:13:10 pm »

Removed any Spybot and Pop up. Admin guy checked and I have admin authority. I re download the software but still says that PowerUser is required to first log on then 'guest only' will be able to log in.

I have never had a problem bringing this up. Again, if I had to totally delete MC11, which individual file can I keep that has all my album connection on it. I have over 1500 songs
and I don't want to have to reconnect them all over again.

Skylar ?

skylarplane · « **Reply #19 on:** October 03, 2005, 04:37:42 pm »

FINALLY GOT IT TO WORK:

It required that I had our Client Server Admin log on with
his ID with highest priviledge and reload 316 and bring up the software, then he logged off and I was only then able to bring up MC11/316.

Skylar

Alex B · « **Reply #20 on:** October 03, 2005, 04:49:44 pm »

I'm glad you found a solution. Strange that your admin account wasn't enough.

I was just about to send this answer. Perhaps it can help someone else:

Quote

If you still have your old PC and MC installation available make a library backup with it: File > Library > Backup Library.

Copy the resulting zip file to your new computer and make a library restore after the problem has been solved: File > Library > Restore Library. You must have the music files in the same folder structure (incl. the drive letter) as before.

You can also find the folder that contains the library files. They are named as *.jmd. My main library contains 76 separate .jmd files in one folder and a subfolder path named \Cache\File Sort List\. By default the library files are located in C:\Documents and Settings\[your user name]\Application Data\J River\Media Center 11. Copy the folder and possible subfolders to your new PC.

If you have external cover art files in the default cover art folder find and backup them also.

This post has links to some instructions for making a clean reinstall:
http://yabb.jriver.com/interact/index.php?topic=28727.msg198852#msg198852

INTERACT FORUM

Author Topic: Failing to register MC11 (Read 2904 times)