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Author Topic: I have accidentally purchased the master license upgrade twice  (Read 2304 times)

ssit

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I have accidentally purchased the master license upgrade twice
« on: September 13, 2015, 10:15:12 pm »

Hi,  I have accidentally purchased the master license upgrade twice.  Can you please refund the second purchase that I made today? Since I have already upgrade on July 22.

Steven 
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JimH

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Re: I have accidentally purchased the master license upgrade twice
« Reply #1 on: September 14, 2015, 06:29:44 am »

Please send an e-mail to Deanna at jriver
She will need enough details to find your purchase but don't include credit card information.
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Mublogot

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Re: I have accidentally purchased the master license upgrade twice
« Reply #2 on: June 13, 2016, 06:08:56 am »

Hi!

I've the same problem :(
First time I've purchased update license on June, 3 and second time today June, 13. It happens after my browser relaunched after sleeping mode and I've accidentally pressed Send Web Form again. Should I e-mail to the same address or some one else?

Thanks in advance.
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JimH

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Re: I have accidentally purchased the master license upgrade twice
« Reply #3 on: June 13, 2016, 08:44:09 am »

We can fix that.  It will take a couple of days.
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Mublogot

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Re: I have accidentally purchased the master license upgrade twice
« Reply #4 on: June 15, 2016, 10:12:00 am »

Thanks a lot for your assistance.
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