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Author Topic: MC21 crashes occasionally when closing album  (Read 1548 times)

strider445

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MC21 crashes occasionally when closing album
« on: September 15, 2015, 02:03:17 pm »

As the title states, MC 21 occasionally crashes on me when I try to close an album that I have been viewing.  Am I the only one experiencing this issue?  I will try to recreate it to determine if I can pinpoint its cause.  Thanks.
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JimH

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Re: MC21 crashes occasionally when closing album
« Reply #1 on: September 15, 2015, 02:04:22 pm »

Probably a video driver problem.  Could also be antivirus related.  Probably not an MC problem.
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blgentry

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Re: MC21 crashes occasionally when closing album
« Reply #2 on: September 15, 2015, 04:47:28 pm »

If you can recreate the problem, you should turn on logging, recreate the problem, and then send in the log.  Maybe attach it to this thread.

http://wiki.jriver.com/index.php/Logging

I've experienced occasional lock ups of MC.  About half the time, it comes back in 5 to 8 seconds and works normally.  The other half of the time, I have to kill it manually (force quit).  Very, very rarely, I have had MC crash completely.  I've only had this happen maybe 3 or 4 times over nearly a year of every day use.  Again, if you can reproduce your problem, log it, and send in the log.  That will help to try to find the issue.

Brian.
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