Topic: JRemote 3.21 metadata crash IOS9 (Read 17020 times)

dummy · « **on:** September 30, 2015, 11:51:05 pm »

Just updated to 3.21 on iPad Air 2.

PDF booklets are back! Yeah!!! No more numbers instead or artists either. Double yeah!!!

This time around though, JRemote crashes every time you use a metadata field, any field...

Third time's the charm?!?

Let's hope...

Cinelder · « **Reply #1 on:** October 01, 2015, 01:18:47 am »

Accessing the search function causes immediate JRemote 3.21 crash on IPad Air.

bluenose1 · « **Reply #2 on:** October 01, 2015, 10:19:22 am »

JRemote 3.21 just update on my IPad Mini and now every time I touch a metadata field (tag) for a tune that's playing, the program shuts down! Requiring a program startup. Hope that can be quickly fixed. My IPad has the latest IOS 9.0.1

Ravelyn · « **Reply #3 on:** October 01, 2015, 10:49:54 pm »

I can now view pdf and jpg files, as long as they appear as assets. But, JRemote is not always picking up that there are pdf and jpg files in the folder. In several recently added album folders no assets are showing, even though I know they are there. Tried re-booting my iPad Air, and the server, but no dice. That never used to happen. Any thoughts on what my cause that?

Claude Lapalme · « **Reply #4 on:** October 02, 2015, 08:24:32 am »

They have to be imported first. If all of your music is in one folder, you can drag the whole folder into JRiver to have it reimported. You can also search for pdf's jpg's, png, bmp's etc ... individually and important those one filtered group at the time which maybe faster in some cases.

bluenose1 · « **Reply #5 on:** October 02, 2015, 02:20:00 pm »

Several clients have reported the JRemote version 3.21 crashing problem in IPod Air and IPod Mini when accessing the metadata search function but so far no one from JRiver has commented. Is anyone at JRiver looking into this?

JimH · « **Reply #6 on:** October 02, 2015, 02:22:28 pm »

Yes. Expect a fix next week.

bluenose1 · « **Reply #7 on:** October 02, 2015, 02:37:36 pm »

Great stuff! Thanks Jim.

jmschnur · « **Reply #8 on:** October 02, 2015, 07:47:49 pm »

IPad Air latest updates with iOS 9 and Jr. Remote. Using Windows 10 latest updates with 20. Search crashes Jr remote

Bernhard · « **Reply #9 on:** October 04, 2015, 09:07:47 am »

Quote from: Cinelder on October 01, 2015, 01:18:47 am

Accessing the search function causes immediate JRemote 3.21 crash on IPad Air.

+1

Matt · « **Reply #10 on:** October 09, 2015, 01:55:55 pm »

We've uploaded the app but it's stalled pending approval. That can take up to 8 days, so it could still be a little. Sorry.

franswilco · « **Reply #11 on:** October 09, 2015, 02:16:17 pm »

Thanks for the quick fix. Awesome.

apeschi · « **Reply #12 on:** October 11, 2015, 02:42:34 pm »

Thanks.
I hope that will be released soon on Apple store.

apeschi · « **Reply #13 on:** October 16, 2015, 02:27:10 pm »

Not yet approved. What about the approval process? No news?

JimH · « **Reply #14 on:** October 16, 2015, 02:34:27 pm »

It was rejected because it showed album covers. We had to resubmit it.

apeschi · « **Reply #15 on:** October 18, 2015, 04:16:23 pm »

So is not possible to show album cover?

How much time do you think that will be fixed the problem?

In the new version will not possible to see the album images?

barload · « **Reply #16 on:** October 19, 2015, 07:06:49 am »

Quote from: JimH on October 16, 2015, 02:34:27 pm

It was rejected because it showed album covers. We had to resubmit it.

What's the latest on this? Is there a work around? I've tried deleting the app from my iPad and re-syncing with my backup, but that didn't help.
It's frustrating having to have to stand up and move to select another track.

apeschi · « **Reply #17 on:** October 19, 2015, 01:52:39 pm »

Quote from: barload on October 19, 2015, 07:06:49 am

What's the latest on this? Is there a work around? I've tried deleting the app from my iPad and re-syncing with my backup, but that didn't help.
It's frustrating having to have to stand up and move to select another track.

Is not installation problem. Is BUG problem.

I re-installed JRemote, Windows 8 (before to upgrade to Windows 10) and JRiver before discover that was a problem due to IOS9 and JRemote.

apeschi · « **Reply #18 on:** October 20, 2015, 04:31:16 pm »

Quote from: JimH on October 16, 2015, 02:34:27 pm

It was rejected because it showed album covers. We had to resubmit it.

So is not possible to show album cover?

How much time do you think that will be fixed the problem?

In the new version will not possible to see the album images?

RolandG · « **Reply #19 on:** October 21, 2015, 02:04:07 am »

Quote from: apeschi on October 20, 2015, 04:31:16 pm

So is not possible to show album cover?

How much time do you think that will be fixed the problem?

In the new version will not possible to see the album images?

If I understand correctly, this is just about the screenshots for the App Store. As using copyrighted material (album covers) to promote the app seems to be deemed illegal by Apple, the screenshots will have to be either without album covers or with covers that are not copyrighted or where the use has been allowed by the copyright holders.

apeschi · « **Reply #20 on:** October 21, 2015, 03:17:49 pm »

Quote from: RolandG on October 21, 2015, 02:04:07 am

If I understand correctly, this is just about the screenshots for the App Store. As using copyrighted material (album covers) to promote the app seems to be deemed illegal by Apple, the screenshots will have to be either without album covers or with covers that are not copyrighted or where the use has been allowed by the copyright holders.

Thanks for clarification.

firedog · « **Reply #21 on:** October 23, 2015, 06:09:55 am »

Still not up in app Store.

apeschi · « **Reply #22 on:** October 24, 2015, 04:33:11 pm »

I understand that is not easy to solve the problem, I understand that previous corrections has been rejected by apple, but I'd like to understand how much we have to wait until the problem will be solved (if it will be solved), and when it will be available on apple store. Is the lack of information that is not good (the problem is possible to have and is not a real problem if we can know how much we have to wait).
The information is very important.

bluenose1 · « **Reply #23 on:** October 24, 2015, 06:47:42 pm »

This is a very strange problem. JRemote ver. 3.21 causes a search crashing problem ONLY on my IPad Mini. I also have an IPod Touch which has version 3.21 and it runs as it always did. No crashes. It's a mystery why it affects one device and not the other.

Cinelder · « **Reply #24 on:** October 24, 2015, 08:23:34 pm »

Quote from: firedog on October 23, 2015, 06:09:55 am

Still not up in app Store.

JRemote hasn't been working properly for over a month since the IOS9 update. Attempting to use a key feature listed under JRemote's "Details" tab in the App store - "...Search using MC fuzzy search engine.." immediately crashes the app.

I think an update regarding a fix would be timely and appreciated.

JimH · « **Reply #25 on:** October 25, 2015, 02:18:52 am »

It was fixed and submitted about a week after it was reported, but Apple has been screwing around. They didn't like our cover art.

apeschi · « **Reply #26 on:** October 25, 2015, 04:31:42 pm »

Quote from: JimH on October 25, 2015, 02:18:52 am

It was fixed and submitted about a week after it was reported, but Apple has been screwing around. They didn't like our cover art.

I know, but is not possible to change cover art and resubmit ? If Apple does not like your cover art, the problem will irresolvable forever ?

It does not seem a serious position. Please resubmit clarifying with Apple. I have bought and paid JRiver, it was not free.

Hendrik · « **Reply #27 on:** October 25, 2015, 04:40:58 pm »

Quote from: apeschi on October 25, 2015, 04:31:42 pm

I know, but is not possible to change cover art and resubmit ?

Of course, but it has to go through the entire process again, and that just takes time.
Especially since after they flagged it like this once, the re-approval takes even longer.

apeschi · « **Reply #28 on:** October 29, 2015, 03:43:15 pm »

Thanks for new version. Now search works.

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Author Topic: JRemote 3.21 metadata crash IOS9 (Read 17020 times)