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Author Topic: MC19 not opening from download  (Read 2024 times)

lorensnismo

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MC19 not opening from download
« on: April 13, 2016, 11:57:18 am »
I have OS X 10.11.4 and went to restore my MC 19 license and when i clicked on the product key it only downloaded a ".mjr" file and when I click on it it says "your license is not valid for Media Center, Do you want to purchase an upgrade? I'm not sure whats happening here. Would appreciate any help. ?
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JimH

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Re: MC19 not opening from download
« Reply #1 on: April 13, 2016, 12:28:38 pm »
A Windows license won't work on Mac, but you can upgrade.

An MC19 license won't work with MC21.

Please read this:

http://wiki.jriver.com/index.php/Restoring_a_License

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lorensnismo

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Re: MC19 not opening from download
« Reply #2 on: April 25, 2016, 02:25:15 pm »
Thank you very much for the reply!
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