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Loading master license into JRiver on QNAP

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VR6:
Ok this is very frustrating. I purchased a master license on my computer so I could run JRiver on my QNAP. I entered in the registration code that was in the e-mail and the message that came was that it was for another product. There is no way this should be. I then got a temporary install key and got it through the chrome browser on the QNAP HD station. I downloaded it but then when I went to open it nothing happened. I still was not able to open up JRiver. Not sure why this should be so difficult and why were not these bugs worked out before it was introduced on QNAP.

I could use some assistance please.

JimH:
This is a known problem.  If we can't fix it in a couple of days, we'll find a work-around for you.

VR6:
It is a known problem? JRiver on QNAP was released several months ago. How is it not fixed yet? The reason I got the QNAP was that it would work with JRiver.

If you do not find a work around I would like my fee refunded. Please keep me posted.

nachocheese70:
Hi, I'm running into the same problem.  One thing I've noticed is my email says "JRiver, Inc. Media Center 22".  I noticed if I try and update for MC 21.0.54 on my Windows PC, I get the same error of it being licensed for a different product.  However, once I then updated my Windows MC to version 21.0.76, I was fine.  However, for QNAP this 21.0.54 appears to be the newest version.

JimH:
We hope to find a solution for this today.  I'm sorry for the problem.  QNAP builds don't yet work with the new license.

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