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Author Topic: video playback stopped working since 21.0.45  (Read 2521 times)

bMinor

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video playback stopped working since 21.0.45
« on: May 12, 2016, 10:49:08 am »

video refuses to play on my imac/os x 10.10.5 (message: ‘something went wrong’) since version 21.0.45
i’ve tried all of these versions:  210045/48/49/50/55/63/64/66/77/80 = No Go

video playback DOES work (with the exact same settings/library) with 210031 + 25

what i did notice: versions 210025 + 31 also give me thumbnails of the actual video…with all following versions i get only the generic camera thumbnails.

since i don’t see others complaining i figured it must be on my end.

any ideas anyone?
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blgentry

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Re: video playback stopped working since 21.0.45
« Reply #1 on: May 12, 2016, 10:52:54 am »

Maybe try turning video support OFF, restart MC, turn video support ON, restart MC, then try again?

I've been using (mostly) the latest versions of MC21 for Mac and use it for video daily.  21.0.77 is currently working fine here.

Good luck.

Brian.
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bMinor

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Re: video playback stopped working since 21.0.45
« Reply #2 on: May 12, 2016, 11:05:14 am »

Maybe try turning video support OFF, restart MC, turn video support ON, restart MC, then try again?

turn video support OFF?  where where
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blgentry

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Re: video playback stopped working since 21.0.45
« Reply #3 on: May 12, 2016, 11:06:05 am »

Tools > Options > General > Features > Video Support > (uncheck)

Brian.
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bMinor

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Re: video playback stopped working since 21.0.45
« Reply #4 on: May 12, 2016, 11:10:35 am »

tried turning it off and back on...still no go
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blgentry

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Re: video playback stopped working since 21.0.45
« Reply #5 on: May 12, 2016, 11:28:37 am »

Hmm.  I don't have any good ideas.  Hopefully someone else will.

Brian.
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bMinor

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Re: video playback stopped working since 21.0.45
« Reply #6 on: May 12, 2016, 12:59:06 pm »

thanks for tryin'
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JimH

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Re: video playback stopped working since 21.0.45
« Reply #7 on: May 12, 2016, 01:03:26 pm »

Did you try updating? 
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bMinor

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Re: video playback stopped working since 21.0.45
« Reply #8 on: May 12, 2016, 01:42:03 pm »

ok...updating from within MC worked.

THANKS!


that makes me wonder though....what's the difference from dl outside MC?
i noticed that after the initial 'updated' install something else dl'd from within MC after the 1st launch...
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