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[cupboy]

All I have is a mjr file -- this is useless. The product wants a key entered. I haven't re-installed it lately, but I guess it just went nuts on its own. This has happened before. How do I get a text key that can be entered?

Also, I would like to locate the registry entries. Where would they be located?

This must be the problem: "The restore activates Media Center and installs the license automatically" ... because anything done "automatically" will always fail at some point.

If I need to un-install the product to fix this problem is there a way to back up my settings first?

[JimH]

This should help:
http://wiki.jriver.com/index.php/Restoring_a_License

[cupboy]

Thanks. I chose the e-mail option and got the code. For some unknown reason when I restarted media center now it doesn't ask me for any code and just came up normally. Some weird glitch.

[blgentry]

If I need to un-install the product to fix this problem is there a way to back up my settings first?

Sure. Do a Library Backup.  That saves the whole library and all of your settings to a zip file.  File > Library > Backup Library .

After you reinstall (or even move to a different computer), use that file to:  File > Library > Restore library .

Brian.