INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC21 install fails with access denied from 7-Zip  (Read 3054 times)

jcw

  • Recent member
  • *
  • Posts: 8
MC21 install fails with access denied from 7-Zip
« on: June 06, 2016, 04:25:47 pm »

any hints how I get round this install problem.  trying to install on Win 7 pro SP1.
the extract dialog appears, runs right through to 99% extracted and then just displays the error and stops
Logged

CountryBumkin

  • Citizen of the Universe
  • *****
  • Posts: 3352
Re: MC21 install fails with access denied from 7-Zip
« Reply #1 on: June 06, 2016, 04:28:04 pm »

try running the install as an Administrator (right click on the file and select "run as Administrator").
Logged

jcw

  • Recent member
  • *
  • Posts: 8
Re: MC21 install fails with access denied from 7-Zip
« Reply #2 on: June 08, 2016, 02:50:58 pm »

Hi
many thanks for the suggestion.  I tried that but still no joy.
by killing the process instead of clicking ok I have got all the files unzipped into
C:\Users\john\AppData\Local\Temp\7zSA14D.tmp
unfortunately there is something strange with the permissions of that folder because it won't let me execute from there.  I get an error stating that windows cannot access the device path or file I may not have the permissions to access.  I'm investigating what the security is for these files and folders.  Any more clues would be helpful

thanks

john
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72379
  • Where did I put my teeth?
Re: MC21 install fails with access denied from 7-Zip
« Reply #3 on: June 08, 2016, 03:11:51 pm »

Antivirus software could do that.
Logged

jcw

  • Recent member
  • *
  • Posts: 8
Re: MC21 install fails with access denied from 7-Zip
« Reply #4 on: June 08, 2016, 04:16:34 pm »

Bingo!
I uninstalled AVG and it worked   ;D ;D

many thanks
john
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72379
  • Where did I put my teeth?
Re: MC21 install fails with access denied from 7-Zip
« Reply #5 on: June 08, 2016, 06:21:20 pm »

Thanks for reporting the solution.
Logged
Pages: [1]   Go Up