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Author Topic: MC21 install fails with access denied from 7-Zip  (Read 3065 times)

jcw

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MC21 install fails with access denied from 7-Zip
« on: June 06, 2016, 04:25:47 pm »

any hints how I get round this install problem.  trying to install on Win 7 pro SP1.
the extract dialog appears, runs right through to 99% extracted and then just displays the error and stops
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CountryBumkin

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Re: MC21 install fails with access denied from 7-Zip
« Reply #1 on: June 06, 2016, 04:28:04 pm »

try running the install as an Administrator (right click on the file and select "run as Administrator").
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jcw

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Re: MC21 install fails with access denied from 7-Zip
« Reply #2 on: June 08, 2016, 02:50:58 pm »

Hi
many thanks for the suggestion.  I tried that but still no joy.
by killing the process instead of clicking ok I have got all the files unzipped into
C:\Users\john\AppData\Local\Temp\7zSA14D.tmp
unfortunately there is something strange with the permissions of that folder because it won't let me execute from there.  I get an error stating that windows cannot access the device path or file I may not have the permissions to access.  I'm investigating what the security is for these files and folders.  Any more clues would be helpful

thanks

john
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JimH

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Re: MC21 install fails with access denied from 7-Zip
« Reply #3 on: June 08, 2016, 03:11:51 pm »

Antivirus software could do that.
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jcw

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Re: MC21 install fails with access denied from 7-Zip
« Reply #4 on: June 08, 2016, 04:16:34 pm »

Bingo!
I uninstalled AVG and it worked   ;D ;D

many thanks
john
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JimH

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Re: MC21 install fails with access denied from 7-Zip
« Reply #5 on: June 08, 2016, 06:21:20 pm »

Thanks for reporting the solution.
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