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Author Topic: Crash every time  (Read 1834 times)

MarkCoutinho

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Crash every time
« on: July 01, 2016, 04:26:56 am »

I use MC as well at home as at the office. At home I've got no problems whatsoever.
At the office however I'm being confronted since a couple of weeks with MC crashing.
Well, sort of crashing to be honest: the program keeps on working, but a few minutes after starting the program a message appears in a box with this text:
"Microsoft Visual C++ Runtime Library
Runtime error!
Program: c:\program files\.......\media center 21.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information"

Well, here I am :-)

Because of the fact that I have no problems at home, I figured it could have to do something with my profile. However: I renewed that and the problem persists.

Can anyone show me the way to a solution to this problem?

Thanks!
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Mark Coutinho
Dutch Top 40 collector of lyrics, sleeves and bios

JimH

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Re: Crash every time
« Reply #1 on: July 01, 2016, 07:11:41 am »

Antivirus software at the office is a strong possibility.  Or other "security" software.
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MarkCoutinho

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Re: Crash every time
« Reply #2 on: July 02, 2016, 03:41:38 am »

Should be an update then, since we use that software for ages now.
But I'll give it a go Monday: put the mc21.exe in the list of exclusions. Hope that helps.
Thanks anyway!
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Mark Coutinho
Dutch Top 40 collector of lyrics, sleeves and bios
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