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[rhowland]

I've just upgraded from MC 16 to MC21 and I now have approximately 60 playlists, that I guess, are new default categories such as "Podcast -- Video Podcasts" and "Audio -- Task -- Possible duplicates". I have very little interest in these 60 playlists. However, all of my own custom playlists are now gone? How can I retrieve these or get them back?

[JimH]

Restore a backup of your previous version.  MC makes them automatically.

[rhowland]

I upgraded from Windows 7 to Windows 10 as there is only 1 week left to do it for free. MC16 would not work under windows 10. Therefore, I paid $$ for the upgrade to MC 21 (on my way to MC 22). So is there a way to restore the previous playlists while staying at version 21? If so, how? Should I jump straight to MC 22?

[blgentry]

The playlists are part of your JRiver Library.  This is JRiver's database.  You need to transfer the database from MC16 to MC21.  So..

Back up the library in MC16:  File > Library > Backup library
Make note of where this file is located.  It's the backup you need.
Now, in MC21 restore it:  File > Library Restore Library .  Choose the file you just created in MC16

Now all of your songs, playlists, etc should be present in MC21. 

Good luck.

Brian.

[rhowland]

Again, the whole reason I upgraded MC is because MC 16 now gives me an error message when I try and run it, "Media Center was installed under a different operating system. Please reinstall media center." So I can't run MC 16 in order to back up that database.

[blgentry]

I missed that detail.  Sorry about that.

As Jim indicated, MC makes automatic Database backups. They should be in your Documents/JRiver folder.  Take a look and you should find some recent backups there.  Then you can restore one of those into MC21.

Brian.

[rhowland]

Though I see old program folders/files:

Program Files (x86) / J River
   Media Center 12
   Media Center 15
   Media Center 16
   Media Center 21


I think I'm sol. I only see the "Media Center 21" directory under documents.

Documents / JRiver
   Media Center 21 / Library Backups / MC Library Backup (Main Library - July).zip

I even tried a right-click restore previous versions on the "JRiver" folder.

Thank you all though. I appreciate it.

[blgentry]

My experience with MC only goes back to MC20, so I'm not sure how (or if) MC16 made backups. I was hoping it was to the standard location.

Good luck.

Brian.

[JimH]

Use the OS to search for zip files.

[rhowland]

FOUND IT!
C:\Users\Randy\AppData\Roaming\J River\Media Center 16\Library Backups\MC Library Backup (WD Passbook E - 2016-07-16).zip

THANK YOU BOTH VERY MUCH! It restored fine.