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Author Topic: New Version,e-mail messages??  (Read 2343 times)

mikek200

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New Version,e-mail messages??
« on: July 24, 2016, 06:07:32 am »
Jim,
I keep getting e-mail messages from you about my program being cancelled,or or,being expired
Why???
I purchased the program on June 2

I sent a message in the Forums,about 5 days ago, but got assistance, or a reply

Can you please straighten, this matter out,
If there are problems with the website,or you are having billing issues ,please let me know,or call,
I have been a customer of JRiver,for many years,,maybe you can check your records

Thanks,
Mike Spille
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~OHM~

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Re: New Version,e-mail messages??
« Reply #1 on: July 24, 2016, 06:28:58 am »
mikek200 it is not wise to post your registration code....
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astromo

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Re: New Version,e-mail messages??
« Reply #2 on: July 24, 2016, 06:56:13 am »
Posting your phone number is also a good thing to avoid.

At the very least, it should prompt a quick reply.

Hopefully the JRiver folks should be able to implement damage control pretty quickly.

I'd suggest that mikek200 would be well advised to edit his/her post and delete the critical detail.
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mikek200

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Re: New Version,e-mail messages??
« Reply #3 on: July 24, 2016, 10:50:23 am »
OOPs,sorry guys
Thanks for the heads-up

Mike
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bob

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Re: New Version,e-mail messages??
« Reply #4 on: July 25, 2016, 02:27:32 pm »
Quote from: mikek200 on July 24, 2016, 06:07:32 am
Jim,
I keep getting e-mail messages from you about my program being cancelled,or or,being expired
Why???
I purchased the program on June 2

I sent a message in the Forums,about 5 days ago, but got assistance, or a reply

Can you please straighten, this matter out,
If there are problems with the website,or you are having billing issues ,please let me know,or call,
I have been a customer of JRiver,for many years,,maybe you can check your records

Thanks,
Mike Spille
Mike if that hasn't been resolved yet, would you please send me a PM with your registration code?
Thanks...
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