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[HedgeHog]

I recently upgraded to 22.0.12 and everything seems like when I was on 21.0.90.  Yesterday, I upgraded to 22.0.13 and MC now crashes all the time but at random instances.

Here's my event viewer listing:

July 30, 2016 at 12:22:11PM
Event 1000

Faulting application name: Media Center 22.exe, version: 22.0.13.0, time stamp: 0x5798b732
Faulting module name: JRReader.dll, version: 22.0.13.0, time stamp: 0x5798b631
Exception code: 0xc0000005
Fault offset: 0x000e8b9e
Faulting process id: 0x26fc
Faulting application start time: 0x01d1ea9725bdecc1
Faulting application path: C:\Program Files (x86)\J River\Media Center 22\Media Center 22.exe
Faulting module path: C:\Program Files (x86)\J River\Media Center 22\JRReader.dll
Report Id: 673b6722-9f23-4bc0-b88b-a201091af3b4
Faulting package full name:
Faulting package-relative application ID:



July 30, 2016 at 12:16:43PM
Event 1000

Faulting application name: Media Center 22.exe, version: 22.0.13.0, time stamp: 0x5798b732
Faulting module name: JRReader.dll, version: 22.0.13.0, time stamp: 0x5798b631
Exception code: 0xc0000005
Fault offset: 0x000e8b9e
Faulting process id: 0x25e4
Faulting application start time: 0x01d1ea9657da20cb
Faulting application path: C:\Program Files (x86)\J River\Media Center 22\Media Center 22.exe
Faulting module path: C:\Program Files (x86)\J River\Media Center 22\JRReader.dll
Report Id: 7d27c7e7-2dae-46ae-991d-8f0f667f4498
Faulting package full name:
Faulting package-relative application ID:


July 30, 2016 at 11:38:40AM
Event 1000

Faulting application name: Media Center 22.exe, version: 22.0.13.0, time stamp: 0x5798b732
Faulting module name: JRReader.dll, version: 22.0.13.0, time stamp: 0x5798b631
Exception code: 0xc0000005
Fault offset: 0x000e8b9e
Faulting process id: 0x2b7c
Faulting application start time: 0x01d1ea8f14db6c9d
Faulting application path: C:\Program Files (x86)\J River\Media Center 22\Media Center 22.exe
Faulting module path: C:\Program Files (x86)\J River\Media Center 22\JRReader.dll
Report Id: 682dc4c1-5589-431f-b525-103e6e5bc72e
Faulting package full name:
Faulting package-relative application ID:


Will uninstall, reboot, and reinstall to see if it helps.

-H

[Matt]

Could you post a JRiver log showing the crash?

Get it by doing Help > Logging (turn it on, crash, reset and view that to get the log).

[pacomo]

I have the same problem.

Attached is the log file

[HedgeHog]

Could you post a JRiver log showing the crash?

Get it by doing Help > Logging (turn it on, crash, reset and view that to get the log).

Hi Matt,

I will try it later on.  I uninstalled 22.0.13 and went back to 22.0.12.  Everything has been working without issues since.

-H

[JimH]

Antivirus software can cause a crash, and it can do it with one build but not another. 

[Matt]

It's the memory reader crashing in the DSD plugin.

So disabling memory playback should fix it.

It just works perfectly for me.

[Matt]

I added a cap at zero for the position in the reader.  I'm not sure how it could have gotten negative, but if it did, it would certainly crash.

So please test 22.0.15 once it's available.

[HedgeHog]

Well, I'm stumped.  Now that I put 22.0.13 back on, I cannot get it to crash.  I suppose that's a good thing.  And per Matt's discovery that it may be DSD related, I've been going back and forth between SACD ISOs and DSF/DFF files.  Still working.

Thx again for looking!

-H

[HedgeHog]

Spoke too soon.  So after every individual song or the last song of an album is played, the status shows "Waiting...".  I usually fast-forward and it will proceed to the next track.  But this time it crashed.  I've attached the log file.

-H