Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[stevel]

Mac version 22 seems to freeze/crash.. and then I have to shutdown..I have the crash report. Please advise where to send it to. I have it on my Mac note pad. Tx

[JimH]

What is the full version of MC that you are running?

Is it a freeze (MC becomes unresponsive) or a crash (MC disappears)?

What are you doing when it happens?

How often does it happen?

[stevel]

Hi Jim: Thank you for the reply. This is what happens. Using JRemote with iPad software changing DSD tracks and the then...
The Mac has the colorful ball rolling around.. this happens very offen.
Nothing plays and software freezes
So i have to shut down software otherwise nothing…
JRiver Version 22.0.13 Mac latest version
current: late 2015 Macbook 3.1 ghz intel corei7 with 16GB so memory not an issue

Thank you.

[blgentry]

Does this only happen with DSD?  Are these DSD tracks from an SACD ISO, or DFF, or DSF?

Does this happen with PCM at all?

Brian.

[stevel]

DSD and the others…  I play everthing from memory. I don’t plan on changing that..

[blgentry]

I'd recommend capturing a log file.  Then you can attach that log file here and hopefully it will show the problem.

-----
For the Logging system to work, you have to turn it on first.

    With MC running, go to: Help > Logging.
    Enable the Output to a Log file option.

Once you've been able to reproduce an issue with Logging enabled, you can collect a Problem Report package that will help diagnose the issue.

    Re-open Help > Logging.
    Click the Report Problem button.
    Save the zip file somewhere you can find it easily, such as on your Desktop.
-----

From:

http://wiki.jriver.com/index.php/Logging

Brian.