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Author Topic: installation problems  (Read 1912 times)

mikemcsw

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installation problems
« on: August 26, 2016, 12:12:32 pm »

Ok, so i bought the program.
i have the registration code (mjr extention i believe)

i run the executable and tell it custom settings and that i want to do a portable install but it says you can't do a portable install unless you have a valid license?

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mikemcsw

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Re: installation problems
« Reply #1 on: August 26, 2016, 12:30:46 pm »

i am not sure what i am supposed to do with the mjr file?

i just downloaded the program.
run it
i get dialog box asking setup type: (express or custom)
i select custom
i get dialog box asking setup type: (normal or portable)
i select portable install
i tell it the location i want it (T:\JRiver)
and i get a pop-up that says i can only do a portable install if i have a valid license on this machine.

How do i get the valid license on this machine?
I already did the restore license twice.
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mikemcsw

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Re: installation problems
« Reply #2 on: August 26, 2016, 12:44:53 pm »

i did express settings and once i did a default install then it would let me do a portable install.
you should put that on the dialog box, that you can't do a portable install until you have done a default install first.
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JimH

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Re: installation problems
« Reply #3 on: August 26, 2016, 03:00:09 pm »

Here is how licensing works:
http://wiki.jriver.com/index.php/Restoring_a_License

Make sure you install MC and license it first on your main computer before attempting to do a portable install.
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