Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Bazza1304]

Hi,
Can someone please help me with a problem that's driving me mad ! I have been using JRiver Center 22 connected to my HiFi system succesfully for over a year now, which produces a great sound. However when I am connecting it via the same USB port, my laptop freezes. If I connect the USB cable before I try and boot the computer up, it won't boot up. I have tried disabling my Kaspersky security, but this does not solve the problem. Neither does trying different USB ports. This problem has just occurred for no apparent reason.

I am using a laptop with Windows 8.1, and connecting it to a NAIM DAC V-1 via the USB. The only clue I have is the computer un-freezes when I switch the DAC off, but freezes as soon as it is switched on.

I am not very good with computers, so if anyone is willing to advise me I will be very grateful.
Many thanks,

[JimH]

If it is the antivirus causing trouble, you will need to uninstall it (as a test).

Try a different cable.

Try doing your audio settings again.

Please report the problem to Naim.

[Bazza1304]

Many thanks for your response. I removed my Kaspersky security, and it did indeed solve the problem. However I did re-install it as I need an anti virus protection. This time however I eventually managed to configure it so it didn't freeze my laptop when using the DAC.
So problem solvrd. Thanks once again for your input.