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Author Topic: MC 22 Registration problems  (Read 2325 times)

thiepval68

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MC 22 Registration problems
« on: September 15, 2016, 10:04:19 am »
Worked in the past but now coming up with error...."your licence file is for a different product"....grateful for help to resolve problem
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JimH

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Re: MC 22 Registration problems
« Reply #1 on: September 15, 2016, 10:21:06 am »
The version of the software installed must match the version of the license.

http://wiki.jriver.com/index.php/Restoring_a_License
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thiepval68

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Re: MC 22 Registration problems
« Reply #2 on: September 15, 2016, 10:41:04 am »
Versions MC22 match....have successfully installed versions since MC17 on several computers over many years...never seen this problem....updated to W10 and was invited to reinstall and did so but ran into this problem....similar updated W10 update on another PC did not have this problem nor was there any problem using this licence on a Mac...
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JimH

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Re: MC 22 Registration problems
« Reply #3 on: September 15, 2016, 10:48:32 am »
Please re-read the link.

Make sure you have installed MC22 and run it.  Then restore.
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thiepval68

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Re: MC 22 Registration problems
« Reply #4 on: September 15, 2016, 04:24:36 pm »
Fixed...many thanks.
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