Hi Bob, basically, I can't access the internal hard drive, or the passwords I had set to allow the Id interact with my network, and back to my computer. I used by able to sync the computer and the Id, now I only have limited access. I can run the menus, (Upgrade, shutdown, etc) but screwed the thing up by trying to reinstall a copy of MC20. Hopefully, the new MC 22 upgrade will allow installation to wipe out the old settings and start fresh.