When I turn on a new Id, I see "Intel NUC" for a few seconds and then what appears to be a weak, flickering image of lines of code moving vertically on the screen and then the screen goes black. I have waited several minutes, power cycled the unit both with its switch (waiting until it is completely off plus 10 seconds before turning it on) and with its power cord. Nothing brings up the the text Menu, except as a momentary flicker every few minutes. But it won't stabilize. I know the monitor is good as I just hooked up a Blu-ray player to test it. Also, I think the Id is transmitting the black screen or else I would get the monitor error "No Signal. Check Cable." It is acting as if it doesn't have enough voltage to send the HDMI image with stability. I will try another HDMI cable, but I doubt that is the problem since the "Intel NUC" and Blu-ray images were perfect.
It also doesn't show up in Playing Now in JRiver, although it is plugged into the network with a good CAT6 patch cord. I am installing at a client's home so if anyone out there has an answer for me now, it would be very much appreciated. ?