Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[guven]

I just purchased MJ 8 and it has never been activated. What's going on?

Two days ago a friend installed the program I liked it and I wanted to buy it but it doesn't work. Why? The program version is ...399.. Please help me it's urgent. It always says 'failed to restore'

[KingSparta]

Use Internet Explorer 5.5 Or Higher

If your Using IE

Click On Tools, Internet Options

General Tab

Temp Internet Files, Push The [Delete Files] Button

Then Try To Install MJ8

[guven]

Hey thanks but it didn't work.. It still keeps saying 'failed to restore' what should I do now? I'd really appreciate if you can help me more..

[JimH]

Are you using IE?

Where are you when it says "Failed to restore"?

Please post your system info from MJ Help by doing a copy and paste.

[guven]

Here it is

Media Jukebox  8.0.399
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium 4 1423 MHz MMX
Memory: Total - 261 MB, Free - 112 MB
OS: Microsoft Windows 98

Internet Explorer: 6.0.2800.1106
ComCtl32.dll: 6.00.2800.1106
Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 6.00.2800.1106
wnaspi32.dll: N/A

Thank u

[guven]

it has been this way since the beginning.. Since the time the page automatically installed the code....(after purchasing)

I then tried to restore throught code file I downloaded on the computer but it always says 'failed to restore'

I tried 'Restore Page' several times but it doesnt work either way

[JimH]

Try this page:
www.mediajukebox.com/license

Please read it carefully.  You may find an answer.

[guven]

I already read that carefully but it still doesnt work. Can someone please tell me what this is all about? Do I need to format my PC?

[John Gateley]

It's hard for us to tell what is going on. If you could give us the exact series of steps you are going through and the exact responses you are getting back, it will help us track down your problem.

j

[guven]

Today I formatted my PC, which Ive been planning to do for some time, and I tried to doit all over again and it worked!! I must admit I still don't understand why this happened but I'm happy now. I'd like to thank you and apologize if I led you to confusion..

Thank you

[KingSparta]

and apologize if I led you to confusion..

I normally try to stay in that state of mind

It is better that way with all the voices in my head I do not get lonely

[JimH]

We hear you.

Every cloud has a silver lining.