I have always had the latest update of JRiver. Now I have 22.0.32 (I checked last week and it said that I have the latest). However the problem has been for about 3 years (2013) and the version you had at that time I can't say, Maybe 19
or 20?
I still have the same computer (HP Laptop) that I today run in W10 but at that time I had W8.1. The DAC I use today is an Aesthetix Pandorra but I have used other ones as well. This does not reveal anything. I have also changed hard disk during this time but this does not have any impact.
I have another laptop in my office and I am quite sure that if should install JRiver there it should disappear, but I want to use the one I have. In my view the file must be hidden somewhere but I can't find where. Just before this PM I loaded ad Madeleine Peyroux CD for ripping, just to show you. As you can see at the bottom left inside the red circle, I get Rossinis Barber of Seville, which I ripped 2013. This is blocking the real content of the CD I want to rip.
I hope you can help me with this.