INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Install problem  (Read 3210 times)

SThatcher

  • Recent member
  • *
  • Posts: 10
Install problem
« on: January 29, 2017, 01:57:42 pm »
Have tried to load the latest upgrade to MC 22 (59) but it keeps sticking at 41% even though I have waited for up to an hour for it to install.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42449
  • Shoes gone again!
Re: Install problem
« Reply #1 on: January 29, 2017, 03:39:35 pm »
Maybe you're running out of disk space?

Extract the files manually using 7-zip (it's a free download).  Just open the Media Center executable you downloaded with 7-zip in the right-click menu after you install it.

Then run Install.exe from the top.
Logged
Matt Ashland, JRiver Media Center

SThatcher

  • Recent member
  • *
  • Posts: 10
Re: Install problem
« Reply #2 on: January 30, 2017, 12:57:48 pm »
Tried all that a number of times with no success.  No problem with disk space.
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7913
  • Long cold Winter...
Re: Install problem
« Reply #3 on: January 30, 2017, 01:02:36 pm »
Anti-virus, perhaps?
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

SThatcher

  • Recent member
  • *
  • Posts: 10
Re: Install problem
« Reply #4 on: February 10, 2017, 06:15:53 am »
No problem with anti-virus - have been using the same one for years with MC with no issues.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72549
  • Where did I put my teeth?
Re: Install problem
« Reply #5 on: February 10, 2017, 07:41:50 am »
It still could be the antivirus.  That it has worked in the past doesn't prove anything.
Logged

SThatcher

  • Recent member
  • *
  • Posts: 10
Re: Install problem
« Reply #6 on: February 21, 2017, 07:54:29 am »
What should I do then - switch it off and try update again?
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42449
  • Shoes gone again!
Re: Install problem
« Reply #7 on: April 04, 2017, 03:43:20 pm »
Please uninstall the anti-virus and then try again.  It's the only way to know for sure.
Logged
Matt Ashland, JRiver Media Center
Pages: [1]   Go Up
« previous next »